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Address and Contact Information
Address: 4500 Osuna Rd NE #155, Albuquerque, NM 87109
Phone: (505) 359-2999
Order and Reservations
Order: Order online
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Einstein Bros. Bagels Albuquerque, NM
4500 Osuna Rd. NE Albuquerque, NM 87109 Phone Number: (505) 359-2999 Amenities: WiFi, Catering, Dine-In, Gift Cards Accepted
Find An Einstein Bros. Bagels Location
Find an Einstein Bros. near you for freshly baked bagels, signature egg sandwiches & delicious coffee choices. Order online for quick and easy pickup!
Menu – Einstein Bros. Bagels
Explore the Einstein Bros menu featuring fresh bagels, breakfast egg sandwiches, coffee, & shmear. Order online or in-app for a quick & delicious way to own …
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Reviews
W D
I originally tried ordering online but the checkout screen wouldn’t let me continue without putting my card info in but didn’t have anywhere to input said card info. I called to try and order that way and was sent back to the main menu.
I went to the store to order. They were out of the bagel I was looking for. Horrifically bad service. You can tell when a group of workers don’t want to answer their phone.
I’m sitting to eat my sandwich now, it’s incredibly mediocre. Won’t be going back
… moreI went to the store to order. They were out of the bagel I was looking for. Horrifically bad service. You can tell when a group of workers don’t want to answer their phone.
I’m sitting to eat my sandwich now, it’s incredibly mediocre. Won’t be going back
Mariola
I love Einstein Bros, but this location has the worst staff. They didn’t greet any customers coming in, and completely ignored and avoided eye contact with any customers waiting at the front. On top of all of that, they missed something on my order.
… moreT Y
Got a gift card to this place. This is the first time I’ve visited this location, but the 2nd time as an Einstein customer. This location was a bit cleaner than the first location.
The 4☆is for the agent that assisted me her name is Lluvaua.
This entity has several doors to use to enter/exit. You have little ones, they have booster chairs. Even dog treats here: unsure if they are all baked and cooked in the same environment. Ingredients aren’t vegan friendly.
… moreThe 4☆is for the agent that assisted me her name is Lluvaua.
This entity has several doors to use to enter/exit. You have little ones, they have booster chairs. Even dog treats here: unsure if they are all baked and cooked in the same environment. Ingredients aren’t vegan friendly.
Dani Garcia
I placed an order through the mobile app this morning and was disappointed that the preferences selected in the app were not followed. I ordered two All-Nighters: one was prepared correctly, but the second was supposed to be on a maple French toast bagel with added ham. While I understand substitutions may be made if a selected bagel is unavailable, I did pay an additional charge for the extra meat, which was not included. This is not the first time I have experienced an issue with orders from this location. Unfortunately, this ongoing inconsistency impacts confidence in ordering through the app. At this point, I would only recommend ordering in person to ensure accuracy.
… moreTolu Aje
Unacceptable customer service. I had a scheduled pickup for 8:20 a.m. on 12/23/25 for a large order and was treated with dismissive and discourteous behavior from staff.
I arrived on time, greeted the employee, and simply asked whether my order was in the system and close to ready. Instead of a clear answer, I was repeatedly told, “I’ll be with you in a bit,” despite the question being quick and reasonable. I returned around 8:45 a.m. for an order scheduled at 8:20 and received the same vague, unhelpful response.
The issue was not the delay but the lack of professionalism, communication, and basic courtesy. My total order was about $160, and I left a $50 cash tip, yet received no acknowledgment, no thank you, and no eye contact.
Very disappointing experience and not what I expect from this brand.
… moreI arrived on time, greeted the employee, and simply asked whether my order was in the system and close to ready. Instead of a clear answer, I was repeatedly told, “I’ll be with you in a bit,” despite the question being quick and reasonable. I returned around 8:45 a.m. for an order scheduled at 8:20 and received the same vague, unhelpful response.
The issue was not the delay but the lack of professionalism, communication, and basic courtesy. My total order was about $160, and I left a $50 cash tip, yet received no acknowledgment, no thank you, and no eye contact.
Very disappointing experience and not what I expect from this brand.
Moni L
The worst experience ever. Only 3 workers, and they were only completing on-line orders on a Friday morning with a line out the door of walk ins. No employees acknowledging the customers waiting in line. And no bagels available to select from. After 10 minutes of waiting, I had to leave. Do better Einstein Bagels!!!!!!
… moreJeannie Pennington
I used to go here all the time. The last time I was in I was shocked to see the girl at the checkout with her hands on the rim of the large trashcan, no gloves. She then used that hand to give me my coffee cup. When I said something about it she smirked. I then went to her manager who thought it was no big deal and told me I did not have to come back in there, so I haven’t. Apparently customer service is no longer available at that location.
… moreJericho O
I usually enjoy going here. In fact I get coffee almost every day here. If I do end up getting any food it’s the Twice Baked Hasbrowns which are usually awesome. It’s rare but sometimes i get them. Today there was a pretty long wait to get rung up and also waited over 10 minutes and to see that they hadn’t even started the order yet. Then I was given one free “For the wait” but both of these were SUPER OLD, BURNT, DRY and just tasted AWFUL. Both of them were literally Burnt and stuck to the paper. I am super disappointed I wasted an entire break to get something to hold me over until I can go to lunch and that’s what I get. Plus didnt eat them and couldn’t even go back to tell them. I might just not even go back
The manager (Mustache Guy) must not have checked the quality because it was terrible. Usually good stuff but that’s like a slap in the face. For rrrrrrreal?! Hope this feedback helps.
… moreThe manager (Mustache Guy) must not have checked the quality because it was terrible. Usually good stuff but that’s like a slap in the face. For rrrrrrreal?! Hope this feedback helps.
Daniel Sedillo
Has multiple registers but for some reason they only use one to make the actual payment and the others just to hand out orders? The way the restaurant is setup just doesn’t make sense and it leads to longer than needed waiting times especially in the morning when there’s fewer workers and a ton of people trying to get their coffee and/or breakfast.
… moreJose Ga
I traveling by through town and was head to the airport. We stopped for breakfast which was your usual great Einstein Bagels, again breakfast was great.
I picked up the bakers dozen, I told the girl we were flying back home with the bagels. She packed the bagels in the box and also handed me some small plastic bags and twist ties in case I wanted to repack the bagels. The bagels were repackaged and placed back in the box.
Bagels made it safe while remaining fresh. The box was a huge attraction and a great conversation piece.
5 stars for the food, clean place, and thoughtful customer service.
… moreI picked up the bakers dozen, I told the girl we were flying back home with the bagels. She packed the bagels in the box and also handed me some small plastic bags and twist ties in case I wanted to repack the bagels. The bagels were repackaged and placed back in the box.
Bagels made it safe while remaining fresh. The box was a huge attraction and a great conversation piece.
5 stars for the food, clean place, and thoughtful customer service.