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Einstein Bros. Bagels E. University Dr and Gazebo St
Einstein Bros. Bagels Aubrey, TX
Fresh Bagels Near You | Order Breakfast Online | Einstein Bros …
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Reviews
As a mom of 3, mornings can be pure chaos and I really needed a quick breakfast pick-me-up. Amanda made the experience so smooth, friendly, and stress-free. Great service, positive attitude, and you can tell she genuinely cares about customers.
Food was fresh, fast, and exactly what I needed to power through the day. This location definitely earned a repeat visit. Thank you, Amanda, for making a busy mom’s morning better! ☕
Got everything as ordered in a nicely packed, cute little box. Awesome indeed.
Definitely will be visiting again.
Instead, it took 44 minutes to receive our food.
That is an unreasonable amount of time for a drive-thru, especially when my order was just a single muffin. If drive-thru wait times are going to be that long, there should be a clear disclaimer or signage letting customers know what to expect. Even better, cars with simple orders should be pulled forward or parked to keep the line moving.
Waiting nearly three-quarters of an hour without any warning defeats the purpose of using a drive-thru. Transparency and better traffic management would go a long way here. I will not be coming back at all!
I went through the drive thru on a different day. The service was a lot better although the wait was long. The bagel this time was better but honestly, still not worth the price or hype.
We have gotten bagels packs twice before and they were definitely better than ordering a single bagel. The pretzel bagel was the best!
Original Review: The first time we came here, we were over charged. When it was brought to the manager’s attention, we were refunded cash instead of the money being put back on our card. The manager didn’t apologize for the inconvenience or offer to put the money back on our card. I had ordered a bakers dozen and repeated my order to the cashier three times. Once we got home, our order was wrong. Even though the order was incorrect, the bagels were good this time.
Last week, I tried going through the drive through on three separate occasions. The first two times, I had to exit the line after waiting 10 minutes to order. The third time I tried, it took about 15 minutes start to finish. I ordered a french toast bagel, sliced and toasted with regular cream cheese. It cost right under $5 for the one bagel. As seen in the pictures, the bagel was burnt in most places and definitely tasted like it.
I’m going to give this place one last try before calling it quits as I understand they’re still new and trying to get the hang of things. But as of right now, the service and food quality has not been worth the money or hassle.
Service was good, they explained they were short staffed which was okay. Everywhere is short staffed in actuality, the wait wasn’t long and Mikala was the sweetest!
Dined in for breakfast and ordered the “Farmhouse” egg sandwich meal with 1 egg and the shmear on the side as well as a French toast bagel. The sandwich was literally really fresh, the bagel, the egg, everything which I could always appreciate! I’d give it a 10/10. The hash brown was ok, I was more like a baked hash brown cake, 6/10. The French toast bagel was absolutely divine. I wash I would’ve got the honey cream cheese instead of the plain but it was still a 10/10.
Now the price. The price is why I’m giving this restaurant a 4 star rating. Now yes everything was fresh, the service and atmosphere was good I do not like to be deceived when it comes to prices. The menu states the sandwich is 6.99 w/1 egg and to make it a meal which includes the hash brown and coffee or oj would be an additional 3.89. Walk with me and do the math, 6.99+3.89=10.88 +tax. On my receipt I was charged 8.78 for the sandwich, 1.69 for the hash brown & 3.49 for the Oj totaling 13.96 +tax.
Went back to ask about the receipt pricing and was explained that’s how we’re supposed to ring it up and it’s the same when it is not when there’s almost a $4 difference.
Although I had a good experience and could appreciate the food being fresh the menu and actual price not matching making this an over priced meal will be the reason for me not returning.
Thank you Einstein Bros Bagels.