

Address and Contact Information
Address: 15828 Manchester Rd, Ellisville, MO 63011
Phone: (636) 207-8044
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Discover Einstein Bros. Bagels In Ellisville,MO
Einstein Bros. Bagels Ellisville, MO
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Reviews
Still nothing from Einstein Bros Bagels despite asking that I send email to the company headquarters. Hard to imagine how they can be so poor at customer service and relations and survive. Wow!
12/30/25
The response I received to my review below asked that I email the company concerning my complaint. Which I did.
Then I received an email saying that the information was sent to a regional manager to address. Whomever that person is has not responded. Ridiculous! As a lifelong business owner I understand why the issue in their store exist. Addressing problems appears to be a game of pass the ball in hopes that the issue will disappear into the ether.
As previously noted, this is not a new problem – it is a consistent one.
How do businesses like this survive!?!
Original Review Below
I have lived and operated a business in this area for more than 28 years and don’t come to Einstein’s but very occasionally. Unfortunately, the cost of a bagel in this place is ridiculous but worse than that is their service is terrible. A consistently lack enough staff to efficiently take care of Customers. Someone needs to take over the management of this place and systemize things so That the people who were doing preparation are doing preparation, the people who are filling Takeaway orders with pastries and bagels in the case are doing one job and there is always a person at the register to ring you out. They clearly cannot handle also selling drinks because there’s never a person assigned to that station. The results is the cashier like today stepped away to make drinks which resulted in a long line and wait. Pitiful!
We’ve lived in this area for more than 20 years and don’t come to Einstein’s but occasionally. Unfortunately, the cost of a bagel in this place is ridiculous but worse than that is their service is terrible. A consistently lack enough staff to efficiently take care of Customers. Someone needs to take over the management of this place and systemize things so That the people who were doing preparation are doing preparation, the people who are filling Takeaway orders with pastries and bagels in the case are doing one job and there is always a person at the register to ring you out. They clearly cannot handle also selling drinks because there’s never a person assigned to that station. The results is the cashier like today stepped away to make drinks which resulted in a long line and wait. Pitiful!
It was clear they were having a rough time, but the employees still provided great service. It’s a bit of a drive for me, but I’d stop in again if I was in the area
No inside seating but plenty of space outside.