Lauren Copeland
I’m not exactly sure what’s the point of having an Einstein bagel with no cream cheese. Einstein bagel is known for the amount of cream cheese that they put on your bagels. When visiting this location, I was told that they are trained to not put a lot of cream cheese on the bagels at all, which resulted in me having to pay two extra dollars for the regular amount of cream cheese that should’ve been on my bagel. The cashier clearly has no knowledge. I’ve been going to Einstein‘s for 10+ years and I’ve never had a bagel that barely has any cream cheese. Einstein is known for its generous shmear of cream cheese and there’s no reason I should’ve had to pay more!
… moreOfe Ramirez
I really love the app rewards—made it easy to grab a dozen bagels for the office, and everyone loved them! The bagels were fresh and flavorful, and the coffee was warm and delicious. The staff is friendly, and the store is clean. It can get a bit busy at times, but overall a great spot for breakfast or a quick coffee run.
… moreAlexia 037
Had some bagels catered at work so I thought I’d try more from the source right on my college campus.
First time I went was around 3:30, close to closing, and there was a huge crowd waiting to receive their orders, but no one waiting to order at the register. I go up and I’m first in line while all these employees get other orders ready. That’s fine I get how hard these kinds of jobs are, but I wasn’t acknowledged once, I think I waited around for like 5 minutes *first in line* mind you before I left. Come to see that there was a cashier at the register taking care of the person who was behind me after I leave the line. Like hello??
Second time I go and actually order food I order and sit down come to find the one free spot out of the entire place had an outlet that did not work. Weird and annoying and an inconvenience but whatever. I get my food and its just okay. I ordered the farmhouse which isn’t bad but it didn’t change my whole world you know. Same with the caramel macchiato, just alright.
All in all I probably will never go to this location again, its always busy and the food is just okay.
… moreVicki Styburski
I purchase chocolate chip bagels in bulk to take home and put in the freeze. They are so delicious and freezing them gives me fresh delicious bagels for myself and guests to defrost on the drop of the hat moment. They are so kind to prepare just what I want and have it ready for me to pick up conviently.
… moreSimon Zielke
Went on 12/03/25 at around 11 am. Ordered a sandwich and a coffee. They use a name based order system. I was initially given the wrong order, which is no problem, that happens.
I had to touch the food to figure out the order was wrong. I walk up to the counter to let them know and who I assume to be the manager, a middle aged white woman, first blames me for grabbing the wrong order. I let her know that I double checked with her employees that they called my name when I grabbed the order. She took the wrong order out of my hands, wrapped it back up, and called the name of the girl who actually had that order. I let the girl whose order it was know that they didn’t remake it after I had touched everything when they mistakenly gave it to me. That is a super disgusting practice, which is a shame cause the food isn’t bad
… moreMolly Yerke
What a disappointment. I have frequented this establishment for months, and today was an absolute disaster. One of your employees charged me for cream cheese when I said butter, fine–easy fix. Except it took an additional 10 minutes to get it sorted out and for me to be reimbursed. The strawberry banana smoothie I got was disgusting– the pre-made syrup that y’all use was obviously cross contaminated and really old because it tasted like mangos and it separated back into ice and syrup almost immediately after I got it. Once I received my bagel, there was way too much butter on it–a light smear does the job. As I’m sitting here looking at my bagel it has about 3 tablespoons worth of butter just sitting on top. The cinnamon sugar bagel is known for it’s sugary crust–yet by the time I received my bagel it was completely gone. And to top it all off, there was a small piece of bacon on my bagel. I waited 30 minutes, with only 5 people in front of me, for a crappy bagel and an even worse smoothie. I had to throw them both out. Now let’s talk about customer service and cleanliness. Y’all are lacking. Employees are on their phones, touching their hair, money, and then the food. Being in the food industry for over 4 years, I am deeply disappointed. You need to do better.
… moreAl Carma
Honestly it’s not bad. But I have two big problems.
One is that they use an EXTREME amount of sugar in their drinks. Like a sickly sweet amount. Their lemonade didn’t even taste like lemonade, it just tasted like sugar.
Two, their bagels don’t have great contamination standards. I had a cinnamon bagel a week ago and it had several sesame seeds on it, and today my six cheese bagel had some cinnamon sugar on it.
So in summary, it’s not BAD but they really need to step up their game if they want a 5 star review out of me.
Oh and a small cup of flavored cream cheese was an extra $1.60 which wasn’t despicable but a bit much to be honest. For context my 6 cheese bagel was $1.79, so for some reason the topping is $.19 cents less than my bagel.
… moreMark David Hamilton
I think they do a terrific job given the small space they have. Lines are often long (a sign of their popularity) but they move quickly. They serve a good variety of bagels and bagel sandwiches, savory & sweet. One tip: you can ask for a wrap if you want lower carbs. Plus they still serve Caribou coffee though not the full Caribou menu.
… moreElizabeth Wilkins
Einstein Bros. Bagels catered a Saturday event for us. We worked with Ninette. She was great — lots of communication and very professional. She and her team labeled each box lunch using the first name of each participant and delivered everything on-time at the location we discussed. Overall, it was an excellent experience starting from our initial contact to final delivery.
… moreErik Goes
Einstein Bros is probably the best meal exchange option on NIU’s campus. They offer a variety of bagel options, from sandwiches to just regular bagels with schmear. All of their options are very tasty, although I have never had their nova lox, as I am allergic to fish, so I cannot speak to the quality of that. All in all, it is definitely a great place to grab breakfast or lunch and study, hang-out, or just relax and enjoy some great food.
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