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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery
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Address and Contact Information
Address: 5946 S Dixie Hwy, South Miami, FL 33143
Phone: (305) 668-6260
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Einstein Bros. Bagels S Dixie Hwy & 73rd St
Bagels at 5946 S Dixie Hwy is nearby and ready to make your day better, one bagel at a time. Order Online in South Miami, FL. Raisin Bagel with cream cheese …
Einstein Bros. Bagels South Miami, FL
5946 S Dixie Hwy South Miami, FL 33143 Phone Number: (305) 668-6260 Amenities: WiFi, Catering, Dine-In, Gift Cards Accepted
Einstein Bros. Bagels: Home
Breakfast egg sandwiches and fresh to made bagels on demand! Order online or straight from your phone and let your taste buds celebrate.
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Reviews
Mayree Morin Fernández
Ref: Unprofessional behavior and no corporate response.
On Friday, January 2, around 7:45 a.m., I had a very disappointing experience at the Einstein Bros. Bagels in South Miami, FL. Despite light customer traffic, I was not greeted or acknowledged. When I placed a simple order, the employee’s tone was curt and unprofessional.
The employee—later identified by another staff member as the manager—walked away during the transaction, refused to provide her name, and referred to me as a “problem customer” within earshot. I was treated noticeably differently than other customers. I also have a photo of the employee making an obscene hand gesture, which I referenced in my communications with the company.
I contacted corporate through multiple email addresses and sent two certified letters. More than two weeks later, I have received no response. If documented behavior like this does not prompt follow-up, it is difficult to have confidence in management or accountability.
Customer service matters. I will not return and cannot recommend this location.
… moreOn Friday, January 2, around 7:45 a.m., I had a very disappointing experience at the Einstein Bros. Bagels in South Miami, FL. Despite light customer traffic, I was not greeted or acknowledged. When I placed a simple order, the employee’s tone was curt and unprofessional.
The employee—later identified by another staff member as the manager—walked away during the transaction, refused to provide her name, and referred to me as a “problem customer” within earshot. I was treated noticeably differently than other customers. I also have a photo of the employee making an obscene hand gesture, which I referenced in my communications with the company.
I contacted corporate through multiple email addresses and sent two certified letters. More than two weeks later, I have received no response. If documented behavior like this does not prompt follow-up, it is difficult to have confidence in management or accountability.
Customer service matters. I will not return and cannot recommend this location.
Alex Gandarilla
Customer service at this location is consistently poor.
Staff interaction was rude and unwelcoming. I paid for an add-on item that was not provided, and when I politely raised the issue, I was met with a dismissive response rather than a resolution. No apology or attempt to correct the mistake was offered.
After reviewing feedback from other customers posted approximately a month ago describing similar issues, including rude behavior and lack of management response. It appears this is a recurring problem rather than an isolated incident.
In my opinion, the business benefits primarily from its location. In a less favorable area, service at this level would likely not be sustainable.
I would recommend considering alternative nearby options such as El Bagel or Toasted Bagel for a more professional experience.
P.S. the attached photo is what they stated is the extra cream cheese or lack thereof.
… moreStaff interaction was rude and unwelcoming. I paid for an add-on item that was not provided, and when I politely raised the issue, I was met with a dismissive response rather than a resolution. No apology or attempt to correct the mistake was offered.
After reviewing feedback from other customers posted approximately a month ago describing similar issues, including rude behavior and lack of management response. It appears this is a recurring problem rather than an isolated incident.
In my opinion, the business benefits primarily from its location. In a less favorable area, service at this level would likely not be sustainable.
I would recommend considering alternative nearby options such as El Bagel or Toasted Bagel for a more professional experience.
P.S. the attached photo is what they stated is the extra cream cheese or lack thereof.
Laura Mikel
Ladies inside were so kind and quick! The food was amazing, and so were the drinks. Definitely coming back soon!
… moreLaura Patricia Ruiz Ledon
It’s unfortunate that, in a place where both a Black woman and a Latina work at the registers, they would both have the audacity to act in a racist and mocking way toward a customer simply because they don’t speak perfect English.
It’s disappointing that, in a location where the product is genuinely good, the customer service falls so far below expectations. One of the cashiers spends a lot of time on her phone, speaks to customers in a rude and unpleasant manner, doesn’t greet anyone, and doesn’t even say thank you after a purchase.
Sadly, people like this still exist – but what’s even more disappointing is that this establishment seems to take no action against these employees, even after other customers have reported similar experiences.
Maybe I don’t make much of a difference, but they’ve definitely lost me as a customer.
And anyone who asks me about this place will hear about my experience, because I absolutely do not recommend going there.
10/30/2025
… moreIt’s disappointing that, in a location where the product is genuinely good, the customer service falls so far below expectations. One of the cashiers spends a lot of time on her phone, speaks to customers in a rude and unpleasant manner, doesn’t greet anyone, and doesn’t even say thank you after a purchase.
Sadly, people like this still exist – but what’s even more disappointing is that this establishment seems to take no action against these employees, even after other customers have reported similar experiences.
Maybe I don’t make much of a difference, but they’ve definitely lost me as a customer.
And anyone who asks me about this place will hear about my experience, because I absolutely do not recommend going there.
10/30/2025
Jessica Michnewicz
Amazing service from Tay at Einstein Bros. Bagels! So welcoming, upbeat, and on top of everything. Definitely turned a regular bagel run into a great start to the day. Highly recommend! My interaction with her was so pleasant and I look forward to my next visit and seeing here again. Her professionalism is appreciated and she is an asset to the company.
… moreShaquandra Wilson
I came into this location for the first time for a quick bite to eat I was greeted so nicely by the staff. The cashier Tae offered me different items off the menu and helped me sign up for the reward program she ROCKS! I’ll definitely will be back to this location, first expressions means everything! Job well done staff
… morePedro Aurelio Gil
The cook was rude and with an attitude answered my simple inquiry on how to tell the difference betwen one egg and two egg farmhouse sandwich
… moreZoey King
Super hot coffee and the bagels are always so soft. You don’t even need them toasted. I love the asiago bagel and I like to put the cream cheese on it myself.the staff is so friendly. Also, they know me by name and order.
… moreMarkus Malleschitz
Love the food and workers are great. I get the same thing everytime and they already knew my order and name after about a week. Always nice and friendly. Best way to start the day!
… moreMannix Fernandez
The Einstein Bros Bagels on US-1 is hands-down the best place to start your day. Tae and Nate are absolutely exceptional — friendly, efficient, and always going above and beyond to take care of every customer. Their energy sets the tone for the entire store.
The rest of the team is fantastic as well. No matter how busy it gets, everyone works together with a smile, and you can feel the positive atmosphere the moment you walk in. My order is always fresh, fast, and exactly right.
If you’re looking for great service, great food, and a great way to kick off your morning, this is the spot. Could not recommend it more!
… moreThe rest of the team is fantastic as well. No matter how busy it gets, everyone works together with a smile, and you can feel the positive atmosphere the moment you walk in. My order is always fresh, fast, and exactly right.
If you’re looking for great service, great food, and a great way to kick off your morning, this is the spot. Could not recommend it more!