Jen Q
Food is fresh cahier was short with words. This was our 1st time eating in, so we mistakenly got in the wrong line. Check out cashier was not able to say “this is the pick up line or order line is over there” instead said “not taking orders”. I don’t think she wanted to be there. Restaurant was clean.
… moreJessica Helt
My husband and I stopped by for two quick bagels to dine in. We were happy to wait in line, we ordered and sat down and began to watch many people who came in after us get there food. My husband went to ask if we missed when they called our name. They rudely replied “yours is still being made.” We said no problem and sat back down. Another 10 minutes passed (mind you we had already been waiting 30min for 2 bagels) and my husband asked someone else about our order. The lady looked up our name on the computer and walked straight back and threw two bagels into the oven. Apparently our order was completely missed. She came back and said she can have them ready in two minutes. My husband said “I would just like a refund please we have been here for over half an hour and we need to go now.” She said “I don’t know how to do refunds I’m sorry is there anything I can offer you?” We said no thank you and left. If you want to spend 45 minutes waiting on 2 bagels this is the place for you!!! Enjoy
… moreSasha Wallace
Will update if the manager Kelley refunds us, but I’m super disappointed in this Einstein’s. Been a customer for decades with no issues until this Saturday. Ordered multiple nosh boxes, coffee and tea for my son’s birthday party, over a week in advance. Day of party arrives, we show up to pick up the bagels and drinks, and they aren’t there. Instead, Einstein’s somehow DoorDashed our pickup items to our house without ever notifying us, causing my mother to be late to her grandson’s party because she had to retrieve it from our house. The other half of our order was late being prepared in store, and when we arrived at the party, we realized they also gave us hot water instead of tea (no tea bags), coffee with no sugar or creamer, and no cups. We called to notify them and Kelley took our info and said she’d speak to her general manager and call us back next day, because she couldn’t issue a refund until that conversation happened. At noon today, I called Einstein’s because we still hadn’t been contacted, and was told the catering person was out for the weekend and they’ll “hopefully contact us before we have to contact them”. I just want my money back for basically unusable drinks, and an apology for causing stress on what should have been a joyful day. After all the drama they put us through, they couldn’t even be bothered to give us cups because “it wasn’t included in our order”. Who doesn’t include cups with a drink order??? We had to stop at Publix to get cups for unusable drinks. Einstein’s, make it right. Stop saying you dropped the ball and show you mean what you say by refunding us immediately.
… moreTero Pero
Fast efficient and delicious stop for great breakfast, fresh coffees, bagels and sandwiches. My husband stops at this location a few times a week and they remember his order and his name. He enjoys their coffee as well. I particularly enjoy the turkey sausage and egg on a bagel; it is so delicious. We frequently take advantage of the bagel special on Mondays (baker’s dozen for less than $10) as a rewards member. In the morning the parking is a challenge during rush hour; however, the staff does a great job of keeping the line moving.
… moreTyja Nichole
Good food, relaxed environment. They should definitely open the drive thru, this would be more convenient. They are always overstaffed but you always have to wait to order. This morning there were 2 staff members off the clock waiting to clock in (sitting in/outside the restaurant) and 2-3 others clocked in behind the counter working. I still waited with no one in front of me. I have never walked in and had someone take my order immediately.
… moreRem
Food was really good. Never been to an Einstein before. I ordered the sausage, cheddar cheese and one egg bagel; added some avocado!! It was excellent! Really busy in there but i can understand why. Thank you for the food!
… moreYarimar Reyes
My kids and I went here for the first time and the customer service was really good. They did get our order wrong a few times but they were so nice and even guys free treats for the mix up. The food was really good, we live near by so we would come back.
… moreBullie Bullie
Best Einstein’s by far!
The food is always fresh and delicious, and the service is consistently outstanding. It’s so popular that it’s almost always full of happy customers eager to place their orders — a true sign of how great this place is!
… morea
The all nighter egg sandwich looked so good I couldn’t help myself and had to take a few bites before stopping for a photo! I have ordered through Doordash a few times, and the food is always hot and fresh. Everything is always correct and tastes great. I’ve only been in store once, but my experience was still great.
… morePranjali S
I like Einstein Bagels. The bagels are always fresh and they have a good variety of bagels. My favorite is the Avocado sandwich, Everything Bagel, Green Chile and the Cheddar Jalapeño Bagel.
Went at this location for the first time. I was expecting a drive through, but they don’t have it at this location. Had to go inside to order. Currently they only have take out. The place looked clean.
The person who took my order and the cashier…both were friendly. I ordered Cheddar Jalapeño Bagel with light vegetable cream cheese. I don’t like a lot of cream cheese. They made it perfect.
… more