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Einstein Bros. Bagels Semoran Blvd & US 17-92
Einstein Bros.Bagels at 150 State Route 436 is nearby and ready to make your day better, one bagel at a time. Order Online in Casselberry, FL. Raisin Bagel …
Einstein Bros. Bagels Casselberry, FL
150 State Route 436 Casselberry, FL 32707 Phone Number: (321) 207-7122 Amenities: Drive-Thru, WiFi, Catering, Dine-In, Gift Cards Accepted
Einstein Bros. Bagels: Home
Breakfast egg sandwiches and fresh to made bagels on demand! Order online or straight from your phone and let your taste buds celebrate.
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Reviews
Yaggi Sauce
I come to this Einstein Bagel location regularly, and unfortunately over time the experience has steadily gone downhill. Today I stood in line for about seven minutes just to place an order. Even though employees were moving all around me, no one acknowledged me or even said hello. The staff appeared very focused on processing orders, especially for the drive-through, while in-store customers seemed overlooked.
After placing my order, I tried to find a table to sit at, but every table in the dining area was dirty and covered with crumbs. There was also trash left behind on multiple tables, which made it difficult to enjoy eating there.
I’ve tried to make this a lunch stop at least twice a week, but I’m now reconsidering whether I’ll continue coming here at all. This feels like a management issue more than anything. When awareness and attention slip, small things start to pile up.
This is actually a great location, and with proper management these problems could be fixed quickly. It’s rarely the big things that hurt a restaurant. More often it’s basic customer service and cleanliness that make or break the experience.
… moreAfter placing my order, I tried to find a table to sit at, but every table in the dining area was dirty and covered with crumbs. There was also trash left behind on multiple tables, which made it difficult to enjoy eating there.
I’ve tried to make this a lunch stop at least twice a week, but I’m now reconsidering whether I’ll continue coming here at all. This feels like a management issue more than anything. When awareness and attention slip, small things start to pile up.
This is actually a great location, and with proper management these problems could be fixed quickly. It’s rarely the big things that hurt a restaurant. More often it’s basic customer service and cleanliness that make or break the experience.
Edgar
We stopped by Einstein Bros. for a quick “brunch” stop. This is essentially a “bagel theme” fast food restaurant so, don’t expect a proper bagel shop experience. Overall, the bagel sandwiches were pretty tasty and the coffee drinks were decent. The staff were diligent but, it seemed a little all over the place.
… moreMorpheus
5/25/2025 (Sunday, May 25 2025) .. I ordered a Nova Brunch Box special from the Casselberry, Florida location. This place has serious issues with basic customer service, sanitation and decency. The bag used to carry it was sealed. The food itself was sealed. I had it delivered 8 minutes away from the store. Yet, there was a roach in my order. The food also arrived cold. Clearly, this food was not fresh. It is disgusting.
To make matters worse, I called the location. I’ve ordered from here plenty of times and never had an issue. I spoke very calmly and politely. I requested to speak with a manager hoping she/they could smooth things over. And to my surprise, she was extremely rude. I asked what her name was and she said – “I do not have to disclose that”. She asked if I had complained before about any prior orders/bagels and I said – no. This is my first time ever calling but I have ordered plenty of times. She said – “Our location is spotless and that the roach must have been the fault of the delivery driver and there is nothing she can do about it”.
Rude, ghetto, uncivilized and disgusting service. The lack of professionalism is breathtaking. A word of caution to anyone who sees this. For your own sanity and health. Do not eat at this location!
I have attached photos and videos.
Update 1: Thursday, May 29 2025
On Tuesday, May 27 2025. I received an automated email saying they have received my complaint. It is now Thursday, May 29 2025 (4 days after complaint) and no one has emailed/called/or contacted me.
Update 2: Thursday, July 3 2025
*37 days later. There has been no – update, response, email, call, or contact from their corporate team or the Casselberry location.
If they ever reach out to me, I will update this review.
… moreTo make matters worse, I called the location. I’ve ordered from here plenty of times and never had an issue. I spoke very calmly and politely. I requested to speak with a manager hoping she/they could smooth things over. And to my surprise, she was extremely rude. I asked what her name was and she said – “I do not have to disclose that”. She asked if I had complained before about any prior orders/bagels and I said – no. This is my first time ever calling but I have ordered plenty of times. She said – “Our location is spotless and that the roach must have been the fault of the delivery driver and there is nothing she can do about it”.
Rude, ghetto, uncivilized and disgusting service. The lack of professionalism is breathtaking. A word of caution to anyone who sees this. For your own sanity and health. Do not eat at this location!
I have attached photos and videos.
Update 1: Thursday, May 29 2025
On Tuesday, May 27 2025. I received an automated email saying they have received my complaint. It is now Thursday, May 29 2025 (4 days after complaint) and no one has emailed/called/or contacted me.
Update 2: Thursday, July 3 2025
*37 days later. There has been no – update, response, email, call, or contact from their corporate team or the Casselberry location.
If they ever reach out to me, I will update this review.
Jen Q
Yuri was friendly and professional. Clean dinning area. Family friendly, bright.
… moreAres Olympius
I have been to many other Einstein locations in the past, so I thought I would try this one for the first time. I made my order using the mobile app which was easy. I used the curbside option, and put in the make, model and color of my car. When I arrived I clicked “I’m here” on the app and the app indicated that someone would be out to bring my order shortly. I waited for over 20 minutes while watching car after car enter and leave the drive through and people come and go through the main entrance, so I decided to enter. I immediately noticed my order sitting in the “mobile pick up” area, and I asked why my order wasn’t brought out, as I specifically selected curbside. The staff appeared shocked, and said “I don’t know, we don’t do that” I took my order and left upset, to find my food was cold. The poor flavor of the iced coffee made me a little more aggravated, then seeing on the bag printed “curbside order” made me even more irritated. I certainly wont use this location ever again. As you can see from the photo, my $8 Texas Brisket breakfast sandwich looked quite sad. As far as the place goes, it was clean and organized, and the staff were friendly. There was plenty of available parking spaces. We’ll see what corporate has to say about this situation.
… moreJoey Arlo
My original pick up order was completely messed up. It was obvious that the gentleman who put it together, did not put much effort into this or care about the details. I had the incorrect food and it was made sloppy I did not notice this until I drove all the way home. I returned to the store because all of my high dollar items were missing from my order.
I spoke with Laura and she corrected the issue and provided great customer service. Laura is the reason this is a five star review and not a one star review. Thank you Laura.
… moreI spoke with Laura and she corrected the issue and provided great customer service. Laura is the reason this is a five star review and not a one star review. Thank you Laura.
Mariana Vivas
While the staff is nice. I waited in the drive thru for 30 minutes. We waited at the speaker box for 5 minutes. No one said they needed a minute. I said hello twice. No one said anything back. Pulled up to the window and let them know what has happened, no one even said sorry for the wait. Crazy.
… moreRoxana Siaca-Jones
I didn’t get I ordered and was treated like it was my fault. One of your employees has a really bad attitude. Please don’t shrug your shoulders at me! This is my first ever bad review on goggle to a business, but I feel it is worth saying. … never again…there are too many places nearby where I can take my business to.
… moreBrynn La Frossia
The breakfast sandwich was fine. But underwhelming for the price. I make better breakfast sandwiches for myself every morning. $8 for one from here is just a bit insane.
… moreJohn Burgos
My wife ordered just two breakfast sandwiches at 8:00. I didn’t get my food until 8:47. Just for two sandwiches, it seemed like they were more worried about people in the Drive-Thru. I will not be going to this location again
… more