

Welcome to Edo Japan! Stop by our street front restaurant located just of the intersection of Bow Valley Trail and Old Canmore Road in the same building as The Sensory Event Space. With lots of parking available! Satisfy your cravings with a sizzling hot Teppanyaki meal fresh off the grill, or enjoy hand-rolled sushi, bubble tea, ramen, and more! Edo Japan is a Canadian founded, Japanese-inspired restaurant chain. Browse our menu online, or on the Edo App, enjoy dine-in, take-out, or delivery!
Address and Contact Information
Address: 300 Old Canmore Rd #105, Canmore, AB T1W 0L5, Canada
Phone: +1 403-675-3366
Website: https://www.edojapan.com/locations/edo-japan-canmore
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Edo Japan | Canmore AB – Facebook
Edo Japan, 300 Old Canmore Rd, Canmore, AB T1W 0L5, CA …
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Reviews
We hadn’t been before so we were looking at the menu above, I didn’t have my glasses so it took me a little longer and the staff member came to the till to take our order but we weren’t quite ready, this seemed to physically annoy them and then I felt kinda rushed to pick something. I quickly made my order and paid and then they went to do the order.
Bear in mind the establishment was very quiet, there was just me and my partner and I could see 4 workers.
my partner was stood there, at the till, for over 5 minutes waiting for his order to be taken and he then came and sat down because he didn’t want to be a bother. I went and stood back up to attempt to get their attention and again another 2 minutes went by,I smiled and did a little wave to grab their attention, the same staff memeber that served me quite rudely went “did you need something else”, I said yes please my partner would like to order, there was no apology or even a smile? They also had their AirPods in which I know people do now but maybe that’s why you didn’t hear us trying to get your attention. I also know people have bad days, and they had about 30 minutes before close but I work in customer service myself and I would never treat someone the way we were treated! And also you are still on shift, guests at the end of the day should be treated as the guests as the start, not like an inconvenience.
It really was a shame because the food was absolutely to die for and it was affordable and we were so excited to try this place! I think given any other staff member it would’ve changed our whole experience at the restaurant.