Address and Contact Information
Address: 2108 Kimball Ave, Waterloo, IA 50702
Phone: (319) 226-3333
Website: https://www.eastchinawaterlooia.com/
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Reviews
Jen C
I haven’t had Chinese food in a long time because it’s usually questionable. Food here was pretty good. Service was quick and everything was included in our order.
… morePeter Reynolds
Consistently good Chinese food. Service is always pretty good and the food is always hot when I pick it up. Once in a while, they forget to put my chicken wings in the bag. If you haven’t had them, you should get them. Ask for extra crispy wings, they are very good. They have good fried rice, you need to add your own seasonings too it to make it your own style. Overall I give it a 4.5 very good.
… morelisa crow
We ordered food tonight. 25 minutes after it was supposed to be delivered, I called to check on it. I was very respectful in inquiring about it, but the woman rushed me off the phone, acting like she didn’t know what I was talking about and said she’d call me right back. 10 minutes later I called to check on it again as I had some hungry little kiddos. They must have blocked my number because the phone wouldn’t even ring. I finally just started making the kids something else because I figured we weren’t going to be getting the delivery, then here came the guy with the food. I had paid extra for Lo mein noodles and extra veggies and the order had neither of those things. I tried calling again to inquire about them and they still have my number blocked. That just seems so disrespectful to customers that spend good money, leave a good tip + delivery cost. I should have listened to the reviews posted on Cedar Valley Foodies about this type of behavior, but thought it was a fluke. I’ve picked up food from them a few times a month for years, but apparently this is normal behavior from them with delivery orders. I will never order from them again due to this. Unfortunately, it sound like many people are going elsewhere due to this behavior. The Honey Chicken was very good, but I paid almost 3x the amount due to the food we did not receive and the extras.
**After posting this I got to thinking that maybe something had happened with their phone. I didn’t want to keep this post here if that were the case, so I called again and was still blocked on my phone, but was able to get through on another phone right after, so this must be normal behavior for them.
… more**After posting this I got to thinking that maybe something had happened with their phone. I didn’t want to keep this post here if that were the case, so I called again and was still blocked on my phone, but was able to get through on another phone right after, so this must be normal behavior for them.
Jade Warnke
Didn’t receive the product wanted and now I’m out $50 and no dinner because the manager refused to make it right. Will not be ordering here again. Chow mein should be stir fried crispy noodles, not a “time saving” vegetable soup with fried wonton meant for older folks.
… moreAndrew Schroeder
Consistently excellent food and service. Orders are always fast and accurate. Limited seating for dining in, but it’s available. Food is only served in take-out boxes with plastic forks. The portions are large. Reasonable prices considering the amount of food you get.
… moreJ Schr
Our first time here and the hunan chicken was perfect!! Just the perfect amount of heat. The egg rolls ate also amazing! Will definitely be back!!
… moreJohn King
Ordered and they forgot my drink. I called the shop and the person said he would call me after checking order. Surprise no call. I tipped the driver. This is why people don’t tip anymore because if they screw up your order, they don’t fix it.
… morekapederson036
My husband and I have been going to this restaurant since they opened at this location. Tonight we ordered and I got the sweet and sour chicken. They forgot the sweet and sour sauce so I called and the “manager” said she would have the driver drop it off shortly. After 22 min and my food now cold I called to ask where it was. She was rude and told me it was on the way. I informed her I wanted a refund, that my food was cold and the driver could just take the meal I had not touched. she refused and said their policy was no refunds. After I hung up on her she had the audacity to call me back and ask me to tell her driver to go back to the restaurant. We won’t ever eat there again. I’d rather go to a different city than eat there again. They have lost good customers for bad customers service.
… moreIowa DSAR
Wonderful food! You will not go Home hungry!
Service: …
… moreService: …
B.
I really don’t understand the bad reviews. I have never had a bad experience ordering food from East China. The service is always friendly and fast. The quality of the food has always been good!
… more