


Dutch Bros Coffee has been all about you since ’92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We’re also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Fun-loving drive-thru serving up customized coffees, Rebel energy drinks, cold brew, tea & more.
Hours
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
Address and Contact Information
Address: 3665 W Chandler Blvd, Chandler, AZ 85226
Phone: (877) 899-2767
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Reviews
I think there is outdoor seating but I always go through the drive through No indoor seating which would be nice. But it’s not their thing
I had a wonderful experience at Dutch Bros today. I originally came in wanting a Nitro Cold Brew, but I was on a budget. The barista was incredibly kind and patient—they offered multiple alternatives, from the canned cold brew to regular espresso options, and even walked me through the different prices so I could choose what worked best for me. Their customer service was truly thoughtful and considerate, and I really appreciated them understanding of my situation.
Thank you for your amazing customer service spirit! I will definitely be back again.
I arrived right after 3 p.m., waited in line for more than an hour, and finally reached the window around 4:30 p.m. The employee helping me saw the pink magnet still available and went to grab it. Before she could, another employee, whose name I believe was Julie or Julia, stepped in, took the last pink magnet, and said she wanted it for herself.
I immediately explained why I was there and that my friend in Chicago can no longer get Dutch Bros items. Instead of treating this like basic customer service, she turned it into a personal debate about whether she “felt like” giving it to me or keeping it. She stood there polling other employees while I waited at the window, and they all told her it was her choice. Not a single one stepped in to do what was clearly the right thing. They all stood by watching while she debated taking the last promotional item from a customer who had already waited over an hour.
She ultimately decided she was keeping the magnet. She then rushed to the back to purchase it before I could escalate the situation to a manager, even though she knew exactly why I was there and that I had come specifically for that item.
The entire situation was not only frustrating but also incredibly embarrassing. Standing at the window while multiple employees watched an internal debate unfold over whether I would be “allowed” to have the last magnet was humiliating. No customer should ever be placed in that position, especially after waiting that long for a promotion.
I left with nothing, not even my drinks, because I was so upset and stunned by what happened. I waited in line, arrived on time for the promotion, followed every rule, and still walked away empty handed because an employee prioritized her own wants over a paying customer.
There is absolutely no scenario where employees should be taking limited promotional items away from customers. There is no scenario where a customer should have to stand there while an employee decides whether their personal desire outweighs the customer’s. And it is completely unacceptable for an employee to rush to purchase the last item just to prevent management from getting involved.
This was one of the most unprofessional, disrespectful, and frustrating customer service experiences I have ever had.
The drinks weren’t blended like I requested, and two of them looked identical. I asked which one was the Rebel and which one wasn’t, and the guy just guessed and pointed to one saying, “This is the Rebel.” I hope he was right because it was for kids, and I definitely don’t need one of them all hyped up.
Absolutely terrible service—standing at the window, getting ignored, and waiting forever just because they didn’t feel like finishing my drinks that were somehow “ready but not ready,” however that works.
I hope management can address the customer service here, because experiences like this make me not want to come back.