

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South El Monte, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hours
| Saturday | 6:30 AM–7:30 PM |
| Sunday | 6:30 AM–7 PM |
| Monday | 5:30 AM–7 PM |
| Tuesday | 5:30 AM–7 PM |
| Wednesday | 5:30 AM–7 PM |
| Thursday | 5:30 AM–7 PM |
| Friday | 5:30 AM–7:30 PM |
Address and Contact Information
Address: 1955 Durfee Ave Suite E, South El Monte, CA 91733
Phone: (626) 444-5282
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Dunkin’ at 1955 Durfee Ave in South El Monte | Coffee & Donuts …
South El Monte, CA – Dunkin’ locations
Dunkin’, 1955 Durfee Ave, Ste E, South El Monte, CA 91733, US
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Reviews
I placed a mobile pickup order today and unfortunately experienced a longer wait than expected. The app does mention that delays may happen if the store is busy, but that did not appear to be the case. There was only one other vehicle parked in the mobile pickup area, and that customer also ended up going inside.
While waiting, it seemed that a staff member in the back was not actively monitoring the mobile order system, which caused my order to sit for quite some time before it was even started. This created an unnecessary delay and defeats the purpose of placing an order ahead through the app.
In addition to the wait, the food quality was disappointing. The bacon in my order was undercooked, which made the meal unpleasant and not up to the standard I would expect.
Unfortunately, this location has been consistently slow in my experience, and the coffee quality is often hit or miss—sometimes it’s good, other times it’s not prepared well. I hope management can address these issues to improve both efficiency and food quality for customers using the mobile pickup option.
We ordered several drinks, and none of them were acceptable:
• The Coffee: It was served cold and had a very poor, unappealing taste.
• The Hot Chocolate: It tasted like flavored water—there was no richness or chocolate flavor at all.
To make matters worse, the service was terrible. The staff members were unprofessional and treated us very poorly. It’s frustrating to pay for a treat and receive both low-quality products and a bad attitude from the team.
I definitely won’t be coming back to this branch, and I wouldn’t recommend it to anyone looking for a decent cup of coffee or a friendly environment.
Each time I visit with my coworker, it’s clear they are consistently understaffed. Mornings are especially chaotic, with customers waiting at least 15 minutes because there are only one or two people working the register and making drinks. This is unfair to both the staff and the customers.
Another significant issue that highlights management’s negligence is the failure to dispose of expired food properly. Having worked in fast food myself, I know that food safety training is mandatory and provided by upper management. Employees are required to take a food safety test, and the certification must be renewed yearly. In these courses, you’re taught to dispose of expired food immediately. If a product reaches its expiration date, it must be used beforehand, and anything left over must be discarded without exceptions.
From my experience here, it’s evident that expired food isn’t being thrown out. The hash-brown bites and other refrigerated items that only need reheating often taste like freezer burn, indicating they’ve been stored for months. This is a clear violation and could easily result in a food safety inspection write-up.
Again, this isn’t the staff’s fault—it’s a management issue. The employees here seem overworked, underpaid, and burnt out. They look miserable, and it’s no surprise that no one greets customers or offers a smile. I would feel the same way if I were working under such conditions.
My coworker, who has lived in the area for years, mentioned that the drinks and service used to be much better. However, over the past three years, the quality has significantly declined.
If I visit again and notice that the food or drinks are subpar or the experience remains negative, I will have no choice but to report this location to the health department. I sincerely hope upper management is either held accountable or replaced with someone who takes staff well-being and customer satisfaction seriously.
I recently visited Dunkin’ and had an incredibly disappointing experience. From the moment I walked in, the atmosphere felt unwelcoming and the store was not clean. There was a general sense of disorganization, with trash and unclean surfaces throughout the space. It was not the typical Dunkin’ standard I’ve come to expect.
What really stood out, however, was the unprofessional behavior of Antonio, the manager. Not only was he rude to customers, but I also witnessed him making out with a coworker outside the store during what should have been work hours. This lack of professionalism is completely unacceptable, especially from someone in a managerial role. It was clear that customer service was not a priority that day.