

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Jordan, UT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 1410 West 9000 South in West Jordan | Coffee & Donuts …
West Jordan, UT – Dunkin’ locations
Dunkin’, 1410 W 9000 S, West Jordan, UT 84088, US – MapQuest
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I did a mobile order because I thought it would be quicker than going through the drive-through because it is a Tuesday morning and every time I drive by it’s pretty busy. Boy was I wrong.
I walk in and it has been like 10 minutes since I placed my order thinking it would be done so I asked and I said hey I have a mobile order and the ladies like we know we’ll get to you.
First off, how would you even know that I had a mobile order I was just informing them so they didn’t feel like they had to take my order and then I was like hey can I actually add something on my order. I wanted to add donut holes, but I had no idea how much I could order, like if they only come in six or 12. I stood at the counter for like 15 minutes waiting for someone to come just add donuts onto my order and no one came.
I don’t ever get the donuts here. I just get their coffee mainly so I was just wondering and she completely ignored me because she walked away and then put my mobile order up and almost like slammed my food down onto the counter and then I just gave up trying to order donuts so I grabbed my food and I left. The people in there were staring at me because I only wanted just to order donuts and they took forever to even take my order, which never even gotten taken.
I will not be returning based on how slow, rude, and inconsistent. Everything is here. I also asked for light ice. This does not look like light ice.
This was November 18, 2025 at 8:00am. Why do you hire workers that cannot make a simple drink and warm up food? I worked at Jamba Juice for two years in high school. Making drinks is not a difficult task at all!!!!
However, this location is a disappointment. From poor customer service to bad quality drinks, I’m not sure where to start.
Furthermore, after seeing friends purchase the boo bucket munchkins for $14 back home where I grew up in Massachusetts I ordered one here, the price was never listed and I was charged $30. Furthermore I also had a coupon from the booklet they gave at the grand opening, but Steve, the cashier rang my coffee in and didn’t scan my coupon but kept it.
I thought the price had to have been a mistake since it’s double. Almost price gouging at its finest and reached out to Dunkin customer service. They informed me the store manager of this location would reach out to me which they never did. I reached out again and was told that the store manager made attempts to contact me, but was unsuccessful. They verified my information. I still have not heard back and I’m beyond frustrated. Clearly, there’s a lack of training here.