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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ locations in San Antonio
San Antonio, TX · 10029 San Pedro Ave · 10222 Huebner Rd · 11026 Culebra Rd · 11330 Potranco Rd · 11910 Blanco Road · 12311 Nacogdoches Road · 14048 Culebra Rd · 14510 …
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Dunkin’ in San Antonio, TX United States – Apple Maps
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Reviews
AbdulRahman K M Khattab
Honestly, this might be the worst Dunkin’ experience I’ve ever had. I don’t know if it’s because they’re new or just not trained properly, but everything about this visit was off from the moment I walked in. I was actually excited to grab my morning coffee, but that excitement turned into frustration real quick.
The staff seemed completely lost. I ordered a simple drink — nothing fancy — and somehow, it came out wrong multiple times. I said, “add hazelnut,” and instead, they added coconut milk. Not once, but twice. It’s like no one’s actually paying attention to the orders. It got to the point where I didn’t even want to correct them anymore; I just wanted to leave.
The service was painfully slow too. I get that sometimes coffee shops get busy, but this was different. The line wasn’t long, yet every order took ages to come out. There was no communication, no urgency, and no sense of organization behind the counter. Everyone looked confused, and customers were clearly annoyed.
The drinks themselves didn’t help the situation either. The coffee was bland, the temperature was off, and the flavor was nowhere near what Dunkin’ usually delivers. I’ve been to several Dunkin’ locations before, and even on their bad days, they were miles better than this. It almost felt like no one knew how to make the drinks they were serving.
Overall, this was a disaster of a visit. I wanted to give them the benefit of the doubt — maybe they’re new, maybe they’re still figuring things out — but honestly, that’s no excuse for this level of service. Things were just messy, confusing, and disappointing from start to finish. Definitely a one-star experience, and I don’t see myself coming back anytime soon.
… moreThe staff seemed completely lost. I ordered a simple drink — nothing fancy — and somehow, it came out wrong multiple times. I said, “add hazelnut,” and instead, they added coconut milk. Not once, but twice. It’s like no one’s actually paying attention to the orders. It got to the point where I didn’t even want to correct them anymore; I just wanted to leave.
The service was painfully slow too. I get that sometimes coffee shops get busy, but this was different. The line wasn’t long, yet every order took ages to come out. There was no communication, no urgency, and no sense of organization behind the counter. Everyone looked confused, and customers were clearly annoyed.
The drinks themselves didn’t help the situation either. The coffee was bland, the temperature was off, and the flavor was nowhere near what Dunkin’ usually delivers. I’ve been to several Dunkin’ locations before, and even on their bad days, they were miles better than this. It almost felt like no one knew how to make the drinks they were serving.
Overall, this was a disaster of a visit. I wanted to give them the benefit of the doubt — maybe they’re new, maybe they’re still figuring things out — but honestly, that’s no excuse for this level of service. Things were just messy, confusing, and disappointing from start to finish. Definitely a one-star experience, and I don’t see myself coming back anytime soon.
Michael Jones
I love having a Dunkin’ Donut at this location. Angel was amazing at greeting customers. Thanks guys for making my day a little better!
… moreHeba Abuelezz
Great new Dunkin’ location! Friendly staff, fast service, and fresh donuts. Everything was clean and well organized. Happy to have this spot open nearby!
… moreMarcello Arredondo
went this morning and grabbed a hot coffee and their service was friendly and fast! I know this is a new location so hope your location and team do well!
… moreAshley Leopold
I’m not one to leave bad reviews, but this might be one of the worst fast food experiences I’ve ever had. Somehow I had four different people come up to me at the window and repeat an order to me that was not mine. I had to tell them my order like four different times. It didn’t seem like anybody knew what was going on. Then they handed me the wrong drink. It was not made at all like the way it’s supposed to which is such a bummer because I paid $12. I’m not sure if this place just opened up but I don’t think these kids working here know what they’re doing. Everybody seemed so confused. Genuinely made my morning worse going here.
… moreDevin Tyson
Told them no ice but I wanted a large so me and my girlfriend could share one. Because 7 dollars for a large is sweep already. They made it with ICE and when I was like hey this has ice in it I was given this back yeah even Starbucks don’t scam like that. Last time I’ll be going back to this Dunkin
… moreGlenn Garza
First time I see a donut shop awesome employees from your Dunkin’ Donuts very good they welcome customers very professional I’m talking about Alex and Sonali
… moreAndrea Moor
The 20-something brunette guy working here is such a gem. I hope his team recognizes how hard-working he is. Solid guy actually served me hash browns I liked with my $6 meal deal.
… more