Henry Walters
Going here in the morning during the week, expect to be in the drive thru for about 30 minutes or longer. Line moves slow either due to volume or people who don’t know how to order. Lots of homeless folks hang there and beg for money.
… moreRuth Thurston
I stood at the counter for 5 minutes while employees walked by and never acknowledged me. Finally an employee comes to take my order and by her tone was not thrilled to be working. I ordered 2 Peppermint Mocha Coffees hot BUT they hand me 2 ICED peppermint mochas. I let them know it was wrong and they remade the drinks luckily. Other customers came back in with order errors. Someone needs to work with the employees on customer service as no one should have to stand there with no acknowledgment. I’ll go to another location even though further away.
… moreKarina Urbanczyk
I typically go to this location for convenience but I think this was the last straw as far as inconsistency goes and terrible service. I know dunkin is famous for never knowing how you’re going to get your drink but this location goes as far as to give you an entirely different drink and then give you attitude when you question what it is they give you. I dont know if it’s a lack of training or what but today I went got a very simple drink and it was only about 2/3 full. There was no wait time, I got the drink, drove the 2 min to work and this is what I see…. the one at the Speedway is better if anyone else wants to convert haha
… moreLauren Findlay
Always horrible service. Can’t get through the drive thru under 20minutes usually. I always have to ask for my donuts and 90% of the time they then reply that they don’t have any. Sandwiches are always messed up or burnt. Most of the time the coffee tastes burnt and made differently every single time. Put in a complaint and you never get anything back. Can’t call the store because no one answers or that the number was not in service.
… moreMichelle Wagner
The manager Ashley was not courteous, staff was walking around like they were in a daze. Stood in line for over 10 minutes for a coffee. Would recommend driving a little further and going to another Dunkin.
… moreKenzie
Almost everytime I go in to pick up a mobile order, it is incorrect and the staff is very rude when asked to remake anything. Any time I ask for something to be fixed, the staff brings me something worse than what they originally brought out.
… moreZuhir Gazawneh
Simply the best employees n very friendly with owsom customers service . yet i must say slightly slow dou to the fact that my favorite location is extremely bussy..i love my location n all the workers.i would hire any of them at my place of busines any time..
… moreJames Russell
Really like their iced coffee. But they rarely listen to your order. They always want to add the ingredients, even when you ask for them on the side.
… moreEdward Bobbett
My macchiato was barely at room temperature. It wasn’t even sweetened.
There were five workers who kept ignoring the customers after repeatedly getting their orders wrong.
Very poor experience!!!
… moreB H
I just asked for a decaf macchiato with oat milk and bagel bites. I understand it’s kinda specific, but it’s from dietary restrictions. She gave me a regular latte and ice cold bagel bites with a bad attitude. I’ll be waking up earlier and going elsewhere from now on
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