Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palos Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
ania b
I usually don’t write negative reviews, but this location keeps coming up with strange excuses. I honestly don’t know if it’s really an issue with the machines or simply that the staff doesn’t feel like making certain drinks.
For example, this morning they refused to make me a hot matcha, claiming that their milk steamer was broken. Situations like this happen here quite often, and it’s frustrating as a customer. I expect consistency and honesty, not constant explanations that change every time.
… morenina
my go-to dunkin location!! they always get my order right and service is always fast & friendly. Kelsey is absolutely the best!! i come here a lot and she is always so happy, she recognizes me and always greets me! she is simply the best!
… moreBrianne Shodipo
I really don’t like leaving bad reviews, but the manager at this location is consistently rude and unprofessional. I made a complaint about my sandwich, and instead of helping, she instantly caught an attitude. I gave them another chance the next day, but they made my order wrong again. When I pulled up, the manager looked me in my eyes and started talking negatively to her workers.
The employees themselves are always sweet and respectful — the issue is the manager. Her energy is so hostile that it makes me uncomfortable even receiving my food. It’s disappointing, especially because I spend money here every day. Customers should feel appreciated, not disrespected.
… moreAmy G
The dunkin worker Justin is a great guy and always has a welcoming service and smile for us! My coffee wasn’t hot so he made sure my coffee was hot, fresh and good to go!
… moreBritney Hawkins
I stopped by this Dunkin’ this morning to grab a bagel before work, and unfortunately my order was messed up. I was already halfway to work so I couldn’t turn around, but I decided to call the store—and I’m so glad I did. Haley answered the phone and gave me excellent customer service. She was super kind, patient, and genuinely helpful, and she handled the situation so professionally. Even though the mistake happened, Haley completely turned the experience around for me. Big shoutout to her for going above and beyond—she’s the reason I’ll keep coming back!
… moreShari Schmidt
We order the same few drinks every time. More than 1/2 of the time they are out of something — refreshers, lemonade, protein milk, etc. Last week they were out of large cups. Really? I stopped going to this location because they are always out of something.
… moreDavid Abed
This is honestly the worst Dunkin I’ve ever been at. Untrained staff and ALWAYS gets the order wrong. The staff seems confused and flustered. I highly recommend to stay away!
… moreRere M
The Hash Brown were terrible , not fully cooked and they were cold and the taste was bad .
No napkins in the bag . My egg cheese muffin , the bread wasn’t toasted at all , Just terrible experience today !! I will not order these anymore or order anything from this location again !!
… moreJames Butler
This will come off as mean, but do all Dunkin in the area hire those with a 1st grade reading level? I would never imagine that “Ssg” means Bacon. Every time I order from both Hickory Hills locations AND Worth, I never get a sausage patty when I order it. Are you out of it? Tell me at the speaker! Ridiculous and will not be giving my business to any of these 3 locations ever again. Shame, learn to read.
… moreBaldo
Dunkin always has good coffee, especially at 530 in the morning when they’re not busy. Iced coffee for the win!
… more