Barb Mathias
So very disappointed! It’s close to home so I stop periodically. This last visit changed that though. I decided to buy gift cards for a volunteer organization that I work with. It was a substantial amount of money and gift cards. The clerk that was at first helping me was taking her time and doing a good job. The “manager ” walks over to her and says “we don’t have time for this!” Scoops up the cards, jackets and activation receipts in a heap and comes just short of throwing them at me telling me to figure it out! Then he proceeded to chat on what definitely sounded like a personal phone call. I did say to him in reply ” you don’t have time to do your job but you do have time to chat on the phone!” No apology. I won’t be going back. It took me over a 1/2 hour to straighten out the mess he created. There are to many other places that actually appreciate my business!
… moreSamantha Morgan
This is the DD closest to home and my kids’ schools but I hate going there. The employees have always been rude but lately it’s been worse. I order through the app and now they barely open the window and just hang the bag out the window waiting for you to pull up. No greeting, “thank you”, no nothing. Not even a smile. They can barely even offer a full greeting when you pull to the speaker , it’s usually “help you” or something half-assed. It takes effort to be as rude and disengaged as they are.
… moreAlyssa
I go here quite often and everything is always wonderful. Friendly staff and clean.
… moreStefan Ungureanu
I have been in 189 Dunkin Donuts in past year. This one it’s a good one ,clean inside ,fast serving and nice employees.
… moretoots matariyeh
They’re so rude! Found a hair in my drink yet the staff gave me an attitude instead of apologizing!
… moreDonna Brown-Cross
DRIVE THROUGH ORDER: My daughter purchased a $6.00 meal deal. Upon receiving the meal the she asked for salt and pepper. She was told the store didn’t have those items and had never had salt and pepper. She had to ask for a napkin, not one napkin in the bag. As she bit into the hash browns, they were still frozen!! She had ordered a bacon egg and cheese but received a burnt croissant. Upon returning the frozen and burnt food she was told, “JUST THE CROISSANT IS BURNT !” IF I COULD GIVE THIS STORE ZERO STARS I WOULD!!!
… moreBonnie M
I ordered a tea with cream and sugar only to find out it’s black tea. No one is answer the phone when I’ve called it 10 times worst service ever
… moreMicah Kimzey
I never get what I actually ordered today. I ordered a caramel latte.
Supposed to be a medium, but at first they gave me a small
and then the next coffee they gave me wasn’t even what I ordered not a caramel latte
… moreFe NUR
They charged me 1$ more for less ice for iced latte , this is not about money but this crazy
… moreLu Hern
They need to put a better person to work on this places the guy works there after 2 he have VERYYY bad attitude,, the owner needs to put more attention on those things because if not business going to the hill ,,am not talking bout morning time ,,am talking about after noon is a old men and young guy he is the 1 have VERY bed attitude
… more