Heather Priebe
Will never go back. Went there about a week ago and the drive through lady was rude snatched my card then rudely gave it back, our coffee tasted like garbage my cold foam looked like it was old and my doughnuts were hard. They said the doughnut were fresh. This place is garbage.
… moreJordan Patchett
$1.50 up charge for cold foam is crazy. When half the time the cold foam is half melted by the time I get my drink. And my coffee is never properly stirred and all the flavor and ingredients is sitting at the bottom. And on top of it everyday I been charged 5.85 and today it’s 6.15 which is whatever it’s 30cents but still. Come on. I come here just cause it’s closer and on my way to work but Starbucks coffee and service is way better and the same price.
… moreAmber Grim
I never usually complain because I go to Dunkin donuts everyday . I distinctly asked for less foam and less ice I do enjoy some coffee with my beverage.? Add almost $10 for a cup I would like a full cup of coffee
… moreTyler Yates
The food is fine if they get your order right. I have never seen such a rude staff though. Every person in the store is scowling and angry, and your order is handed to you silently without eye contact.
… moreKandice
So Ive gone to this location last year with no issues. The young ladies who take my order are always amazing& patient. This school year on 3 separate occasions the young man at the window was unpleasant to the point I almost gaslight myself for his attitude. Today when i got to the window, i waited for him to greet me (which he did not) but instead after 45 seconds told me “are you waiting for the total?” which i replied with HELLO, GOODMORNING . I told him i was waiting to be acknowledged at the window& that i know the total i can see it. Then he proceeded to tell me the total is right there & pointed to it as if i couldn’t see. (I had already seen it). I was just really confused & offended honestly because Im always nothing but respectful with service workers considering I’ve worked in this line of industry for over 10 years….
… moremariah fonseca
I’m really disappointed!! Regardless of the measurements if I want light ice , they shouldn’t make the drink half way. They should still fill up the cup and not make it so watery with ice!!! So because I wanted light ice this is what I got!! It’s disappointing !! Starbucks never does this and wish Dunkin’ Donuts would really stop ruining the fact I want to get coffee from here!! But when they make drinks like this, i really don’t think any one want their coffee like this !!!
… moreGina douglasDanyiwo
Munchkins are old and crumbling. Attitudes are bad when you complain. I order butter for bagels and charged, always get cream cheeze. Continuously want you to drive back from park forest to get correct order
… moreArielle Etheridge
A very nasty location with very nasty and rude employees. Upon entering, there were no greetings, which I’m not bothered by. A sales representative at the counter with a bull ring on her nose gave nasty looks, acted as if taking an order was not for her to do, and was just all around disgraceful. One, it’s disgusting to serve in this industry with things floating from the nose, which can fall into food items. Two, the way the food items purchased were handled occurred in a nasty way. No gloves when grabbing the items after using the PC device and those long nails were unsanitary.
There were several other young females in the establishment who just stood around on their phones when others needed assistance. Not a good look. I understand that the food industry isn’t a happy industry, but hiring happy individuals would be a step up to making the establishment happier and brighter. The energy was so dull, dead, and very uninviting.
The health inspectors need to come and policies need to be put in place.
Giselle, do better dear.
… moreunlistedandtwistedblog
This Dunkin Donuts franchise is located in Chicago Heights – off Halsted St. – just north of Prairie State College. It is open 24/7. It’s a perfect option for students or anyone burning the midnight oil, as well as any customers that need their Dunkin fix – any time, day or night! Don’t forget to download the Dunkin Donuts app if you stop by any Dunkin Donuts franchise regularly. Every purchase earns you points, and those points add up to FREE FOOD AND COFFEE!
… moreKierra Jones
If I could give 0 stars I would! Absolutely horrible service the lady at the window on 6/6 between 12-1 was rude and had an attitude. I ordered to $6 meal deals for my daughter and I and nothing was made to order. I asked her to remake the sandwiches because I could tell they were not fresh and she causing an even bigger attitude. Eventually she took it back but then handed me the same sandwiches. I told them I would wait for fresh ones and they didn’t care. At this point t I didn’t want to argue and just took what they gave. I got home to eat and me and my daughter are now 30 minutes later feeling queasy. Both our stomach hurt. We couldn’t even finish the food. Please don’t come here! Idk how they continue to thrive. ♀️ I want a full refund and i have reported them! Oh and the coffee is nothing but syrup!! Like where was the coffee in my ice coffee
… more