China Shakur
I hate to do these kind of reviews but I have too with so many red flags I got from the few times I’ve been here . First that older lady in the drive thru that is at the register with the glass. She needs to be fired ! She literally puts your drink on the ledge while the car in front of you is still sitting there then she DO NOT CHANGE HER GLOVES… she grabs your phone her jacket wipe things down but do no change her gloves I’m a nurse you are supposed to change your gloves after touching things that has germs especially phones . The other people are nice but this lady needs to leave … that’s nasty ! I will NOT BE RETURNING UNTILL THEY GET RID OF HER !
… moreSergio Gonzalez
Are you a commuter looking to stop for a cup of coffee in a friendly environment with a public restroom? Don’t bother coming here; this place has neither of those.
Although this Dunkin is quite spacious, the seating is rather sparce. An employee, who was not only rude but dismissive, explained that this was done purposely so that this establishment remains exempt from following a city ordinance that require public restrooms in restaurants with over 23 seats; specifically to deter “homeless people from destroying everything”.
Why pay $5 for watered down coffee and another $5 for D-grade food at Dunkin, when there are other coffee shops in the area offering superior quality, and a better experience for a similar or better price point?
… moreJay Joseph
Latte had no distinct flavor, just like regular coffee.
… moreNina Williams
I’ve been going to this location since 2023 and have always ordered less ice in my iced drinks. I’ve verbally requested less ice in the drive thru and it’s been printed out on my receipts on my online orders. THEY ALMOST NEVER follow thru with that request. I’ve complained to them before about that, I get less of the drink I’m paying for because they fill up my drinks all the way with ice. Picture below for reference, you can see how much ice is put into my cups. I had to ask them for the donut I ordered because they forgot and then when I went into the bathroom I didn’t bring my drinks, (which still had drinks in them) I come back out and they had thrown our drinks out for us. I asked them why and the male manager on duty this afternoon said “there was barely anything left (lie) and no one was out here.” I left the store and called my husband and he said the male manager told him that me and my child were in fact NOT in the bathroom and that they supposedly checked and no one was in there, (lie) and the drinks “barely” had anything left in them. After leaving my child began to cry because she wanted to finish her refresher and said there was still a lot in it and it felt mean they threw them away. I will not be coming back here it seems they never follow thru with the LESS ICE requests and don’t pay attention to the directions on the receipt. The manager also lied and downplayed the story so he didn’t have to fix our issue. I’m very disappointed.
… moreWHITE KNIGHT
As I pulled up to the drive-through at Dunkin’ – Baskin-Robbins, I couldn’t help but feel a sense of nostalgia tinged with a bit of skepticism. Over the years, the quality of my beloved chocolate chip milkshake seemed to have dwindled, prompting me to abandon it altogether. However, today, I decided to give it another chance, and I’m thrilled to report that I was pleasantly surprised.
From the moment I placed my order, the service was exceptional, especially considering the bustling hour of 6:30 PM. Despite the rush, my order was promptly taken, and I didn’t have to wait long before being greeted with a smile at the pick-up window.
Now, onto the star of the show: the chocolate chip milkshake. Oh, how it delighted my taste buds! The quality was reminiscent of the shakes I used to enjoy back when Baskin-Robbins reigned supreme. It was creamy, indulgent, and bursting with chocolatey goodness. With each sip, I was transported back to simpler times, where life’s greatest joy came in the form of a delicious frozen treat.
But the pleasant surprises didn’t end there. Alongside my rejuvenated milkshake, I also indulged in some donuts, and to my delight, they were fresh. It’s a rare find to encounter freshly baked donuts at 6:30 PM, but this Dunkin’ – Baskin-Robbins location defied expectations. Each bite was a testament to the care and attention to detail put into every product.
In conclusion, my visit to Dunkin’ – Baskin-Robbins was a delightful trip down memory lane, sprinkled with newfound appreciation. The revived quality of the chocolate chip milkshake and the freshness of the donuts have rekindled my love for this establishment. Kudos to the team behind the counter for delivering exceptional service and reminding me of something I used to enjoy so much.
… moreCybrBe4st
I made a complaint to the manager about the cheese on my sandwich being quite literally sour and expired. When I was denied my 5 dollars back he proceeded to give me attitude and invalidate my experience and my partial consumption of this expired cheese with the statement “A thousand people come into here everyday and don’t complain.” I was 1 person out of a thousand who complained about my cheese being expired and was treated rudely. A thousand people is a lot of people to be serving expired cheese to.
… moreMaryfher
the hot chocolate tasted a bit like coffee? But other than that when the hot chocolate taste normal it’s AWSOME love it
… moresonia santos
Came Saturday November 1 with my family and ordered two ice coffees unfortunately i dropped one of the ice coffee right In-front of them and got a dirty look from employees and manger and was denied a coffee
I didn’t even take a sip from my coffee . I will no longer come to this location rude and doesn’t care about the costumer.
… moreFran Fiorito
I ordered a egg cheese and sausage on a croissant but wanted it with no sausage, the lady if you want to call her that said they don’t have croissants but do Iwant it on a bagel… Why would I want egg and cheese on a bagel? Also every time I get food there she just hands it to me. Doesn’t even put it in a bag. Not going there anymore.
… moreStanley Pendleton
STARBUCKS is just 1mn away. This DD is not set up to study and read like a Starbucks is. Music was playing loud over the speaker system. The TV’s volume was on high to drownout the music the chairs are made out of steel and they are heavy duty so when a customer pulledout a chair to sit it would drag on the ceramic floor . The coffee and the corn muffing was good. If i want take out, this DD is ideal. But if i WANT TO RELAX and ENJOY some solitude Starbucks is a 1mn away
… more