Taylor Vitacco
I am so disappointed with this Dunkin. To give context, I am a Dunkin FAN. I absolutely love it. However, what is this? Not only did we wait forever in the drive through, with no one in front or behind us, but then our drink was not filled or had ice??? I will not be coming here again and I am so disappointed. I would like for someone to make this right.
… moreSamantha Brown
I am highly disgusted. so before making your sandwiches you don’t check to make sure nothing is moldy?? Indian dude don’t even care. so sad.
… morekim paxson
As you enter this facility there windows and everything inside is filthy !!! Customer service is pathetic and extremely rude!!!!
Donuts are always stale and the donuts case is dirty. Very very unsanitary. Stay away from this location if you don’t want to get sick
… moreAndy Hofmann
They refused to make a drink without ice. The drink they would let us order was half full and much if it was foam. Essentially they charged us for a large and gave us a small. Will not be returning.
… morePatrick
Most Beautiful Large Modern Location Ever.
Should be a model for all.
Also, Top Notch service from a Young Man named Aqueel. I had a Dunkin Card on Apple Walker that said it had $12, but when scanned it came up Zero. My order was $8 or so, he comped me without having to ask. That is the meaning of Customer Service & A memorable experience where I have the kids name & It’s worthy of mention. Hey Corporate, Give this kid a raise and his own location. One last thing, And I’m not exaggerating & truly w/o bias: Aqueel made the best damn cappuccino I ever got at a DD. And even the donuts were the best freaking donuts I’ve ever had at DD. I had a blueberry & a double chocolate. They were super thick, super perfect, absolutely Fresh and just tasty. If you go to a Dunkin’ Donuts after you die And go to heaven, This is the Dunkin’ Donuts that will be there. Aqueel will be there w: a halo
… moreFernan Vargas
I come to this location out of necessity because it’s the closest one to my house but I will be driving the extra mile to a different location for now on. The customer service is horrible. And the staff blatantly treat people differently if they are of color. Today I was left waiting at the drive-in window while the manager was apologizing for the wait on the intercom to the white customer behind me. I have observed this behavior at this location several times the staff greet the white customers and treat them kindly while treating minorities like garbage. After I waited at the window for an excessive amount of time I finally blurted out through the window excuse me and at least have my credit card back after I had paid. The manager had the nerve to tell me that I should ask nicely. I will not give this location no money any longer and I suggest it all local residents take their business to a different location as well.
… moreDominic Demarco
I normally don’t like leaving reviews but every time I go to this dunkin my drink is made differently. Also recently somtimes my drink almost tastes sour like an old espresso shot. Today I went I got my normal Carmel frozen coffee and they gave me a totally wrong drink . It might have been someone else’s I don’t know but there are other Dunkin’s that are better so I’ll just go else where from now on.
… moreDestiny Navarro
lady on the drive thru was really rude never coming to this dunkin again
… moreMichelle Caruso
Just got the Wicked munchkin tin and it was only half full of munchkins. For that price, you would think you could get a full tin
… moreBrenda Escobar
Worst experience! Don’t go to this Dunkin! First I tried to go in to the lobby it was close by 6 when it states open until 9. I had to repeat my order multiple times. When we got to the window the worker FAISAL, attend us and we got curious and ask why she had only told us that she only had two types of donuts when clearly they had a variety. She proceeded to blame us and stated how we had asked for those we let her know we did not. Then we asked to place an order of donuts mind you there was no line, she proceeded to give us attitude and aggressively throwing the donuts we asked for in the box. Then she proceeded to check us out and tell us because of you I have 3 more cars now. I’m sorry but that isn’t our fault I ask why didn’t they have more people working if it’s this way I let her know that I work in customer service and this is not okay to talk to customer in that way and put the blame on them when they are asking for a service!
Please do better don’t blame your customers for a restaurant not being run properly and if needed have more people in store to help!
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