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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elk Grove Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 2750 W Touhy Ave, Elk Grove Village, IL 60007
Phone: (847) 258-3137
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Order and Reservations
Order: Order online
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Reviews
Klara Phelps
Employees always have offers with donuts and donut holes, which is a really nice touch and shows they appreciate their customers. The staff is friendly, quick, and always ready to help with a smile. Location is neat and clean, and the service is consistently fast even during busy times. It’s a great spot to grab coffee and a fresh donut while feeling welcomed and appreciated
… moreJoe Sengel
Honestly, this sucked. I hate doing this, but this was such a let down that I will truly never spend a dollar at Dunkin Donuts ever again. North America, Antarctica, Baghdad, Berlin, wherever there is a Dunkin Donuts, I will look at the sign, begin to convulse, and then starve rather than eat any of this garbage. This could have all been avoided if the worker was any type of competent. He either maliciously lied to me as a show of how terrible a person he is, or he is so badly trained that the management clearly needs rearranging. I looked at some advertised donuts and asked questions about them. He told me certain donuts had a certain type of cream in them. It was whipped cream instead of Boston cream like I specifically asked. Then he said these other donuts had chocolate Boston cream. It was chocolate frosting. Aside from the fact that you should never have anyone in your corporate office saying it is a good idea to put chocolate frosting inside your donuts, your employee should know the difference between chocolate frosting and chocolate Boston cream. I wouldn’t have wasted my time spending money at this place if I knew I was gonna have a true half dozen crapola donuts. The breakfast sandwiches were trash and tasted basically the same. One was just more maple than the other. The apple fritters make me not want to eat another one of those ever again. Overall, the worst possible experience a person could have at a Dunkin’ Donuts, of all places. Garbage, terrible, deceptive, don’t spend your money here. Hopefully this spreads. This company has got to go. Absolute trash product. I knew better. Melted plastic drizzled over some hardened plastic would have been more appetizing. At least then I would have known what I was getting.
… moreRichard
I honestly don’t understand why this location gets some of the negative reviews it does. Every time I’ve ordered from here, the service has been quick, polite, and consistent. My drinks are made right, my food is fresh, and the staff is always respectful and hardworking.
It feels like some people are way too quick to leave bad ratings over minor issues or personal bias rather than actual service quality. From my experience, this store does a great job and deserves credit for it. Running a busy place like this isn’t easy, and it shows that the team here puts in real effort.
… moreIt feels like some people are way too quick to leave bad ratings over minor issues or personal bias rather than actual service quality. From my experience, this store does a great job and deserves credit for it. Running a busy place like this isn’t easy, and it shows that the team here puts in real effort.
Megan
I usually stop by at night to grab a coffee, a sandwich, and sometimes a few donuts. I truly appreciate the excellent service and friendly communication from your night employee, Krissh. He is always welcoming, polite, and attentive. He often recommends new drink varieties for me to try, which I really enjoy. Most importantly, he consistently serves us fresh, high-quality coffee with a smile.
Thank you for providing such outstanding, professional, and customer-focused service. Employees like Krissh make every visit pleasant and memorable.
… moreThank you for providing such outstanding, professional, and customer-focused service. Employees like Krissh make every visit pleasant and memorable.
valentina ruffles
I live so close to this dunkin and prefer Dunkin over anywhere else. I always avoid this location bc I’ve had bad a few bad drinks in the past. I gave it another chance yesterday since it’s so close to me ordered in the morning and went to go pick it up. I immediately knew my drink was wrong just by the color ( I don’t modify my drink I ordered it the way it comes so it’s not like I’m doing anything special ) I feel like the morning lady is just rushing to get you out of here and you basically get what you get. She got the juice I ordered wrong. I went again at night for another drink and it was perfect it wasn’t the same lady there it was actually a guy. My coffee was perfect.
I went back this afternoon knowing there’s a chance the same lady might be there. I still took a chance bc I want to love this place… nope was wrong and disappointed again by the same lady. I just know my coffee was wrong once I saw it. This time it was sent back but I was still really disappointed. I got order wrong once again.
I just feel like the morning lady doesn’t really seem to care what she’s doing. I hope she either start paying attention or get re trained. I am most certain if she’s making drinks like this all the time they have to have lost customers. This place has potential but sucks that no one cares
… moreI went back this afternoon knowing there’s a chance the same lady might be there. I still took a chance bc I want to love this place… nope was wrong and disappointed again by the same lady. I just know my coffee was wrong once I saw it. This time it was sent back but I was still really disappointed. I got order wrong once again.
I just feel like the morning lady doesn’t really seem to care what she’s doing. I hope she either start paying attention or get re trained. I am most certain if she’s making drinks like this all the time they have to have lost customers. This place has potential but sucks that no one cares
George L
If you go through the drive through, make sure you check your order, they gave me the wrong order or mixed up the order 3 times in the last month.
I am definitely going to try the new Duncan Donuts near oakton and elmhurst road
They are constantly screaming at each other at this location. It is quite annoying and unprofessional.
… moreI am definitely going to try the new Duncan Donuts near oakton and elmhurst road
They are constantly screaming at each other at this location. It is quite annoying and unprofessional.
Krystyna Bankowska
I walked into this café on a scorching day (over 90°F) with my small dog in my arms. There was no sign indicating that dogs are not allowed. Before even acknowledging me, the women behind the counter had a conversation in their own language, glanced at me unpleasantly, and then told me I couldn’t be there with my dog. I understand if pets aren’t allowed, but the way I was treated felt rude and unwelcoming. Definitely wouldn’t recommend this location. Customer service matters.
… moreDavid Smith
Ussually no issues however this afternoon was not great on their part. Had to repeat my order three times because there was a whole conversation in the back round of the speaker. My loaded potatos were cold with a stingy amount of cheese. My wake up wraps were overcooked to the point of burnt spots. No receipt was given with my order. Just not their day today.
… moreMohd Ali Affan 52
I’ve been a regular customer at this Dunkin’ for a long time and usually enjoy my coffee here. However, over the past few visits I’ve noticed the quality slipping. Today I ordered a hot latte, and honestly, it was extremely disappointing. It tasted worse than gas station coffee.
I hate to say this because I know the staff well, the coffee has been consistently off. Today’s drink was the worst so far, and it really ruined my morning. I hope management pays attention to the training and quality, because this used to be my favorite stop for coffee.
… moreI hate to say this because I know the staff well, the coffee has been consistently off. Today’s drink was the worst so far, and it really ruined my morning. I hope management pays attention to the training and quality, because this used to be my favorite stop for coffee.
Dubl3 EE
Will never go to this Dunkin AGAIN!
A few people have stated that a woman that works here is very rude. Well it happened to me.
My phone was dead so I put it to charge. One of the guys working was in the bathroom so when he came out he asked me if I was gonna order something cause he wasn’t sure if I was waiting. I told him “yes but I’m gonna charge my phone first, fyi I always buy something lol. Even if it’s 6 munchkins. But he was nice about it.
I got caught up on my phone When this older lady comes up to me and says “Are you gonna order something, You need to order something” in a very rude manner.
I did not like her tone at all! I’m stressed as it is. Never had an issue before.
Also she’s kicked me out before like 45min before closing but I didn’t give it much attention. i figured maybe they wanna clean or something but now I see that it’s just a dumb rule she made up.
Shame on you lady!
Edit: I went to the Dunkin that’s inside Shell like 30seconds Down Higgins Rd. i bought a drink but also I got a bag of free Munchkin’s. ❤️ The lady there was awesome!
… moreA few people have stated that a woman that works here is very rude. Well it happened to me.
My phone was dead so I put it to charge. One of the guys working was in the bathroom so when he came out he asked me if I was gonna order something cause he wasn’t sure if I was waiting. I told him “yes but I’m gonna charge my phone first, fyi I always buy something lol. Even if it’s 6 munchkins. But he was nice about it.
I got caught up on my phone When this older lady comes up to me and says “Are you gonna order something, You need to order something” in a very rude manner.
I did not like her tone at all! I’m stressed as it is. Never had an issue before.
Also she’s kicked me out before like 45min before closing but I didn’t give it much attention. i figured maybe they wanna clean or something but now I see that it’s just a dumb rule she made up.
Shame on you lady!
Edit: I went to the Dunkin that’s inside Shell like 30seconds Down Higgins Rd. i bought a drink but also I got a bag of free Munchkin’s. ❤️ The lady there was awesome!