Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Platteville, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Fria Gin Cadangdang
The lady in the front counter today FEB 17, 2026 give me a wrong drink!! PLEASE teach her how to make a RIGHT drink, I order Protein ICE latte with protein milk but she give me HOT basic latte!!! I know she make wrong one! but I don’t want to complain because its too early in the morning and I don’t want ruin my day!!
I’m not racist but she’s black lady in the front counter!!
… moreCaitlin Smith
I have had my fair share of bad experiences here, but today was far from that. I pull up to the drive thru and I was immediately greeted, and told they would be right with me. I told the girl to take her time and that I wasn’t worried. I even had a question about a new drink, I haven’t tried and she gave me her honest opinion, so I ended up trying it! (delicious btw!) When I get to the window, the guy is beyond sweet, And even asked me how my day was going. moral of the story, today was such a great experience with those amazing people, and I will definitely be back after today’s experience! Keep up the amazing work Platteville Dunkin!
… moreClaire Tiedeman
Rude and disrespectful service. I completely understand that people have bad days, but it is unnecessary to take it out on the customers. I went to Dunkin this morning, and was spoken to and treated disrespectfully. There were several employees standing in earshot of the drive thru window, yet none even acknowledged us other than to pay where we were scolded to fill out the tip portion. We then received our drink half full without a word, and the employee literally turned her back to us and closed the window before we could say anything. I genuinely don’t understand and will be taking my service elsewhere along with recommendations for others to do the same.
… moreTom Stephens
Quality of donuts are not up to what I expect from Dunkin Donuts at this location (Platteville WI). “Honey Dip” variety is more cake like in texture than it ever should be.
… moreBrandon Steinberg
We put an order for PICK-UP before leaving town to head to work to for the day. We drove down to pick up our order and was told I couldn’t pick it up since it was a DoorDash order. They assumed that a driver was assigned to it but since it was for pick up that nobody specifically was assigned to given order. Was told that I was being rude to them and refused service and told us to get a request a refund which we did. By far the worst customer service that I’ve ever experienced here and can guarantee will never go back there again unless management changes or staff is trained better. If there was a way to give negative reviews I’d gladly give that after this experience.
… moreTim Wirt
Prob the 4th or fifth time now Ive been disapointed with this places employee service. This evening tipped my trigger. Apon activating an offer in the app that clearly states the offer would be applied with a qualifying drink purchase. I purchased a signature Medium Iced mocha Latte. Apon arriving at the drive up menu im told to please wait. Well, one care in front of me turned into about a 3 min wait. Ok, nothing much to complain about there. I asked the lady if the offer is on my mobile order and she stated that it was not. I said could you please put it on for me as it was a free piece of their Pumpkin loaf with icing that came with a drink purchase. She said I can’t change a mobile order. I said ok, could I still get my item co sidering it is free already regardless. She more the less tells me no I can’t. I told her the item is free regardless whats the problem? Said I would have to reorder again. I said whatever and drove to the window. I than showed her the offer on my phone thru the Dunkin app.she instantly came back with I dont even have that app so I can’t do anything. 3 women standing at the window working. I get my mocha and notice right away there is nowhere near the amount I regularly get with a medium drink. Half way outta town I finally get a sip of my beverage and I can taste absolutely NO coffee whatsoever. If it ain’t a pissy attitude when I ask for a bigger straw on my beverage, or clearly noticing my beverage dont have the usual toppings it typically does. I show up one of the times the coffee is sorely needed and this employee wants to play games because I questioned an offer in there app. Why couldnt you have just gave me the slice of pumpkin loaf that was clearly offered with a drink purchase I wonder?
… moreTamarae towns
I wish I’ve asked for her name but get too nervous lol, but she has bright blonde hair, braces and always has her nails really cute. Shes complimented me everytime I’ve had her at the drive thru. She is so smiley and just the sweetest girl ever. Wish I asked her name she needs a raise.
… moreSarah Rewey
THEY forgot 2 sandwiches, when I called back about it, they want me to wait in another 30 minute long line on a sunday morning, while they closed their lobby. When we already paid and they cant refund, yet we cant wait in another line and still havent eaten. BUT they LITERALLY could simply walk the food THEY forgot, outside. But theyre rude on the phone with paying customers and disrespectful, even when it comes to their mistakes. Altogether their workers dont put enough thought in before handing food to the buyer. If you go to this dunkin, DOUBLE CHECK you got EVERYTHING you ordered. Because they dont like to comply with customers.
… moreamanda dengler
I ordered a large iced matcha latte with little ice, as I don’t care for much along with the ham and cheese croissant. Once I received my drink, I noticed it wasn’t full of liquid. I asked, and they said because I wanted little to no ice. Well, I would expect the prices you pay they would top it off with liquid regardless of the ice. My food was good but also not worth the price, I would gladly pay for it again if it included some hash rounds.
… moreJanika Williams
Today!!!!!!! I Stop In To Get An Strawberry banana Smoothie……..They actually had banana this made my Day Thanks A lot……
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