Dunkin’

  4.0 – 290 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dunkin' 50009

Hours

Sunday4:30 AM–7 PM
Monday
(Labor Day)
4:30 AM–7 PM
Hours might differ
Tuesday4:30 AM–7 PM
Wednesday4:30 AM–7 PM
Thursday4:30 AM–7 PM
Friday4:30 AM–7 PM
Saturday4:30 AM–7 PM

Address and Contact Information

Address: 3053 8th St SW #100, Altoona, IA 50009

Phone: (515) 967-4066

Website:

dunkindonuts.com

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America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts…. 3053 8th St SW, Ste 100, Altoona, IA 50009.

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Reviews

L D
Just before 11 in a week day. I go to get a dozen donuts. 2 out of 3 flavors they are out of and the employee sounds like I’m putting her out by asking. I try 2 more flavors, they’re out. I ask what they do have and she rattles off some names so fast I don’t understand. I say fine just give me a dozen mixed with no jelly filled. She seems annoyed still.
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Rykin Belden
Music was so loud you couldn’t hear the what they were asking you and what orders they were calling out. Service was slow. I waited for 35 minutes for something that should have been ready when I got there as I ordered through the app.
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C. P.
Drive-thru girl actually told me the total charge this time and I was surprised to find that my usual order is nearly double the original price. DD now charges $.50 per shot for OatMilk? I can almost buy a carton for the same price. Thanks for the years of service but I’m done.
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Clint Cartee
Need to try the burritos! But the sourdough is good! Impressed how quickly they cleaned up lobby area after a spilled coffee!
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Lynann Bennett
Coffee is always delicious. Lots of options/variety. My daughter likes the breakfast tacos, I will always LOVE the donuts
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Nicole Taylor
I stop almost every morning for coffee. Usually the service is fast and friendly. Today, I received my coffee and was told it would be a second for my sandwich. I patiently waited and watched the gentleman set down my food on their drive through counter. Unfortunately, my wait was even longer because I had to watch the young gal (long dirty blonde hair that’s always in a ponytail and always has her makeup done and eyelashes on) working the window decide it was a great time to take her phone out of her pocket and respond to a text message. Unaware that my food was set down and that I was watching, she finishing her text messages and then she finally realized my food was sitting there and snatched it off the counter and handed it to me without saying a word, not even a thank you. This is not my first encounter with this particular staff member being unfriendly but today was unprofessional during a very busy hour. I am a very loyal customer and I know this crew recognizes that. Almost all of them are super friendly but this time I was disappointed.
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Jessica Carson
This is my go to Dunkin location, however, this morning I went through the drive through and had to repeat my order multiple times because the person kept talking over me and missing parts of my order, to the point of completely missing one of my drink orders. I get that mistakes happen, but rushing customers and interrupting is not the way to speed up the drive thru. When I got home, I discovered all three of my bagels were not toasted. They were burned, black edges, and hard all the way around. It may be a while before I go back to Dunkin. 🙁
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Brad Johnson
Guess I’m disappointed and confused. We moved into the area excited to have a dunkin donuts near by. We have gone there almost every Saturday over the last 2 months between 9am – 10am. Almost every time we go, they are out of the popular donuts (jelly filled, sugar and today was their pumpkin). Today we were limited to 3 types (in our 6 pack box). 3 of the donuts we asked for were gone….. I thought this was a donut shop, based mainly on selling donuts….
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Kelsey Wilkinson
The nicest and friendliest people! Very helpful when I made a silly mistake, totally my fault but went above and beyond to help fix the issue. Been here several times before as well and they were always fast and polite!
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Heather Gilbert-Craff
We stopped in before 9am. They were out of the Halloween donuts. The gentleman behind the counter got my husband his sandwich and I asked for two donuts. The gentleman continued helping other people walking in and in the 10 minutes my husband took to eat his sandwich I still hadn’t been given my donuts. Ridiculous. We will never go back.
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