Marina Josifoski
Every day the afternoon shift NEVER gets my order right. I order an iced caramel macchiato. I don’t understand how the morning shift ALWAYS has it done right and afternoon shift NEVER. Today I got the same thing and it would have been better if I just asked for a whole cup of MILK. Training of afternoon shift needs to be done better.
… moreH
The woman working the front window in the morning is incredibly sweet and kind. She always says something nice to customers, which made my experience at Dunkin fantastic. Thank you for your kindness, Ruth. I’ll definitely be back.
… moreMJ Jeeninga
I went in and on my way out drop my tea. Defeated I went back in. The lady recognized me and greeted me again with a smile. I told her I dropped my tea. She said “oh it’s okay! I’ll make you a new one” without hesitation. Super sweet made my day
… moreA
Went here for just 2 cups of ice cream and both of the cups literally had nothing in it, the cotton candy one had chocolate syrup in it . Went back inside only for one of the ice creams b/c i didn’t want to be picky, explained to the girl tht i wanted a new one, all the teenage girls on shift plus guys were staring at me all confused and disgusted…. Asked me again to order after I told the girl I just wanted it remade, and after i started eating it there was still chocolate syrup in it…. Don’t recommend this place if you want good service and good ice cream ! 🙂
… moreClaire Peterson
We waited on our drinks for a good 10 minutes just for them to taste disgusting. Every other dunkin I have been to it’s been ready within 2 minutes. They forgot what donut we had ordered. We waited 10 minutes on a BAGEL just for them to then forget to grab our drinks. Terrible service. We were told to pull up to the handicapped space blocking everyone else they were sending up to wait on their food. People were yelling at eachother inside of the kitchen mind you it was not busy whatsoever. Waste of time and money.
… moreAlyssa Hancock
We’ve tried to come here a few times now to give it a chance since it’s local. Overall just bad experiences. Never seem to be able to make orders correctly the first time. Always something made wrong or missing. Food never seems to come out hot, lukewarm if you’re lucky, and always seems to be made sloppy. Donuts seem okay if they have them, but that’s kind of bare minimum expectation wise. Then if you try to ask them nicely to correct THEIR mistakes they get an attitude with you.. Overall just not worth spending the money here. I’d rather travel to St. John and pay more for a Starbucks coffee & sandwich plus the gas to go there, than deal with the hassle of buying from here.
… moreJennifer Sprouse
Dont go during the day on the weekdays day. Only good times is morning on the weekends. They ring up what they want and then make things wrong. It has happened on many occasions. At one point they made my coffee order wrong and told told me that what it was. I said you’re saying this is latte and not a coffee? At that point they took the coffee back added a BUNCH of expresso and gave it back. I couldn’t even drink it. Many times I will ask for a latte and they will ring something similar up and give it to me. Its very frustrating as some coffees are like $6. Its clear that they don’t care.
… morePaige Jedrzejak
What a beautiful Dunkin and friendly staff!! We are ecstatic to have a Dunkin locally now to get our iced coffee and munchkin fix! I was super excited that even on opening day after being opened for hours, they still had munchkins!! Most locations are out of them by 10am. The line moved incredibly fast and my order was made perfectly. We will be back again and again!!
… moreJoe Aeh
This is by far the best Dunkin I’ve ever been to and I’ve been to more than I can remember! The staff is what does it for me here!! They are very knowledgeable about their products, very attentive, and very nice to the customers! I will definitely be coming back to this one specifically in Lowell Indiana!!! Way to go!!!
… moreMae Candy
Horrible, just completely horrible, food is nasty, coffee taste burnt, and please don’t ask for less ice, because you will pay .50 cents extra.. I drive all the way to crown point every morning for our coffee and breakfast. What a waste of space..
… more