It’s Me
I had to check the map to make sure I was not giving 1 of the 3 local Duncan’s this fine stores review. Unfortunately the young lady on the drive thru was rude. Started to talk with an attitude. I went to the drive thru, the system asked for my order. I started to give it. The young lady came on and I said oh I apologize I thought that was you. With a very apparent attitude she said it again. I said my order again. Then finally she said it with an attitude. Now mind you, I’m the customer, spending my money at the store that employs you from collecting money for the orders of the items your job sells. I said hun I said my order 3 times and I apologized for the inconvenience. I’m the customer doing this at your business. Finally we did the order, at The end I said thank you. Nothing, again, nothing. Finally I talked how I address my kids…. I just said thank you to you. Do you not hear me? She said you’re welcome. Now, I get to the window, pay… the young lady a white girl who’s dressed like the younger black girl with another headphone gives me my drink. Your food will be right up. Ok, thank you… nothing closes window. On front of the manager. I’m looking. Then gives me the food, doesn’t ask if I want my receipt. Doesn’t ask if I need jelly or ketchup. Closed the window and turns to walk away. I’m like wow… the younger black girl looks at me because she she’s me looking. Not bitter. I’m not that person. I have no napkins, spent my hard earned money them like always. Oh I love in Hammond and pass up 2 car washes and 4 duncan to come here… to be treated like this. This is Dyer Indiana and you’re allowing these ladies act like that? That’s so not cool. I deserve a refund and an apology.
… moreChris P
We Love the Munchkins and the Donuts, but especially the Munchkins! Hahahaha! The Coffee is so much better than that other place… The Service at this particular Dunkin was great! I would highly recommend trying this one out, even if You have to travel a little farther.
… moreSew With Mickey G
This is the second time I’ve been disappointed at this location. On my first visit, I ordered avocado toast with bacon, but it wasn’t toasted and the bacon was missing—especially frustrating for a $5+ item. Tonight, I stopped in after working third shift and paid $2.99 for coffee that was lukewarm and tasted watered down. Consistency and quality have been an issue both times. Unfortunately, I won’t be returning to this location.
… moreLisa Marie
I say may I have a chocolate long john please. And she goes no. Wait I have one. Then gives me literal garbage. It use to be a good dunkin. Now their coffee be cold and their staff pushy and rude.
… moreMya Mya
The managers here were kind enough to surprise me and my staff at the new Dyer Rainbow cone with donuts in the morning ! Such a sweet gesture and they have welcomed us into the neighborhood so kindly! Thank you for being you and being amazing ! Me and my staff enjoyed so much ❤️
… moreDanielle O’Hara
We come here at least once a week for donuts, and we’re never disappointed with what they have in stock, and the drive-thru line moves quickly. If we’ve had an issue, we email the store and the manager is very quick to make reparations (not receiving the correct number of munchkins for example). We came today for some ice cream, and the portion for the waffle cone far exceeded my expectations, I couldn’t finish it. It was delicious though. The staff is always friendly and offers quick service without making you feel like they’re rushing you out the door.
… morelana R
nicest woman in the drive thru this afternoon (1/15) only dunkin worth going to based on food quality and customer service
… morecca.
Lady who took my order through drive thru this morning was rushing me and was extremely rude. I had asked for ketchup at the window and she told me that there’s some at the bottom of the bag. Checked the bottom and no ketchup to be found. Terrible attitude and a liar.
… moreCommissioner More
I swear they either didn’t add the amount of sugar I ordered or did not stir the coffee cause I tasted NOTHING. Waste of money and put me in a bad mood to start the day
… moreKenny
The cashiers Jada and Deja are extremely rude every single time I go into this Dunkin. Also there’s never a manager on shift and that’s actually illegal in Indiana. I will be calling corporate
… more