Dunkin’

  3.1 – 198 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfield, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 45014

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Dunkin’ at 510 Nilles Road in Fairfield | Coffee & Donuts Near You

Dunkin’ is proud to serve Fairfield, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Dunkin’ locations in Fairfield

Fairfield, OH · 510 Nilles Road. Open NowCloses at 7:00 PM. 510 Nilles Road. Fairfield, OH 45014 · 6315 S Gilmore Rd. Open NowCloses at 7:00 PM. 6315 S Gilmore Rd.

Dunkin’ | Fairfield OH – Facebook

Introducing an all-new seasonal menu with flavors to invigorate you in the new year, featuring Winter Blend Coffee, Brown Sugar Oat Iced Latte, Omelet Bites, …

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Reviews

Carnold48
Service here is TERRIBLE. Almost every time I come through, it’s something. Either no espresso or no flavoring in the drink, or the whole thing is filled full of ice. I come through and ask for light ice, and this is what gets handed to me. Absolutely ridiculous, being extremely petty. I’ve ordered this same drink from many different dunkin’s, and have never received 3/4 of the drink. Will not EVER be returning to this location.
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Matt
I would drive miles away before ever coming to this location. I’ve never had a poor experience at Dunkin before. I was hesitant to go to this location due to the 3.1 star rating at the time. It was to say the least, disgusting. I could tell they do not thoroughly wash their equipment. The hash browns tasted like dish soap. Their coffee tasted just as bad. The drive thru window was very dirty. I could also tell there was no leadership there. There were only a bunch of young kids. One handed us someone else’s food (unfortunately all of the food was terrible not just the free food), another was on her phone, but there was one that was polite as handing us our coffee. I would completely avoid this location until they figure it out. The person that owns this location has to be losing money left and right. It’s sad to see. All they probably need is some guidance and some hard work. It would turn this place around. Good luck to the people knowing they are losing money. Either they don’t care or they can’t figure out why., either way it’s horrible.
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Carissa Brock
one of many that i have and just don’t have energy to go and find for dunkin. this is me matching energy.

however. i want to make a point on how much money i spend on DUNKIN (their brand, not the people runnin the place) on a consistent basis as me and my three children LOVE dunkin.

the gilmore location since one of the managers left to open the new tylersville location, almost 3 years ago…… HAS TOOK A DIVE and corporate is satisfied with whose running that specific location as i’ve tried to call in and get a solution to the RUDE customer experience as well as just down right plain wrong orders.

i’m going to explain the picture.
i ordered a regular medium iced vanilla coffee with EXPRESSO. one, if expresso is in it, it definitely shouldn’t look like milk with a ring of sugar at the bottom. but this picture was THE SECOND coffee made after they didn’t get it right the first time. same order, but the first order they gave me had caramel and cold foam in it while my tag on the cup says something completely different.

i had a feeling the ladies especially the manager there knew my name, car make and model so they knew when i would be putting in my order after my first issue with them. i don’t get how u can get a simple coffee wrong not once but twice and when im looking at the workers confused they basically have the attitude well thats what u ordered BYE

the energy they give has become increasingly personal

i told corporate i wouldn’t be back after our phone call and i saw that he was satisfied with how it was being ran on the inside… but because its the closest to me on my route to take kids who aren’t always on time in the morning to school, i end up there. just throwing money away.

if anyone goes to this location, just know u are throwing ur money away. if not the first time, u will eventually. there’s no respect, quality or consistency that exists in that coffee shop.

and i’ve got plenty of more personal experiences about this location.

someone should do something , it’s not right our money gets treated the way it does by these employees currently.

bring the old manager back, HE WAS AMAZING AND HAPPY TO WORK! u could feel it before u saw it.

after this last incident and now coming to GOOGLE to share my experiences. i will have to use the money i would throw away to go to one a little bit more out of my way. and will happily do so.
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Alicia Nichole
completely horrible gave me an cappuccino that was half full. The bagel i got was so hard and stale it almost cracked my tooth smdh
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Gershila Mitchell
I came to get something so simple. A everything bagel with cream cheese add bacon. With a cookie butter latte. I instantly came back because my bagel was burnt, and hardly had any bacon in literally slithers. Grace the cashier and another young girl argued with me about how everything bagels are made and I clearly stated I was not happy with my food. The bf had cream cheese on it and on the wrapper the thrown in the bag. They were combative instead of helpful. Also, Grace says what do you want me to do about it ? Give you a refund? I said would you want one? Don’t have to worry about my service. They’re very unprofessional to say the least ✌
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Melinda Isaacs
The ladies working this morning were really friendly and on there A game! Or drinks were ready by the time we finished paying and my friends sandwich was up by the time we got to the end of the counter.
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Andrew Holthaus
This is one of the most poorly-run fast-food establishments around.

I placed a mobile order for 2 coffees, 2 sandwiches, and some donuts and munchkins for the kids. The second coffee that was handed to me was in a cup that had been bent, so when I put it in the cup holder the lid popped off and spilled everywhere. The employee gave me napkins but didn’t say a word. She barely spoke the entire interaction.

After that, she handed me a bag with one sandwich in it and asked if I got donuts too. I said yes and she asked what kind. This is all information that can be found if you look at the order. Then I told her I got a second sandwich too, and she asked if the receipt on the bag showed two sandwiches. I said yes and she ran off to go find my other sandwich.

Once I got that, then I asked where the munchkins were. She rolled her eyes and went off to find the munchkins. She came back with a crumpled bag of loose munchkins and handed it to me. Complete shocker, I discovered those were the wrong ones once I got home.

I don’t think this place has ever operated well. Beyond getting a simple coffee, I would avoid at all costs.
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cameron rogers
if I could leave more stars on atmosphere I would I walked in and was greeted to “BOOM CLAP SOUND OF MY HEART BEAT” and what a way to start my day with joy and laughter as she sang her heart out. food is dunkin food and service was good. overall ill be going to this dunkin a lot more hoping to hear “BOOM CLAP”
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Ashley Robinson
went to dunkin today at around 2:30pm there were only 2 employees. i didn’t get to see the second employee but the young woman who worked the drive thru with her hair in a claw clip was by far the kindest person i have interacted with in so long at a fast food place. whatever dunkin is paying her, double it. she deserves it. you don’t come by employees that can not only handle a rush of customers with no help and be the sweetest person they’ll talk to that day, in the same breath. i didn’t catch her name but i hope she has the best day
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Miss G
After months of avoiding our local Dunkin locations in the South Gilmore and Hamilton areas, we’ve decided to give them another go. Unfortunately, the experience was disappointingly familiar—burnt Snackin’ Bacon, overcooked sandwiches, stale donuts, and staff who seemed untrained and unfamiliar with the menu.

This isn’t an isolated issue. About a year ago, the Dunkin near Kenwood Shopping Centre where i usually frequent because it was nearby my work caused me food poisoning by the same poorly prepared items. These repeated experiences highlight a serious problem: Dunkin needs a complete overhaul in staff training and food quality standards. The only time the South Gilmore location did well was when they had a male manager 2years ago who was so positive, friendly, did his job well but since that manager ended up leaving that location, it went downhill from there and I personally think that location has not recovered!

Customers spend their hard-earned money expecting a treat, not subpar food and careless service. Based on both past and recent experiences, we’ve made the decision to fully BOYCOTT Dunkin until meaningful improvements are made.
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