Dunkin’

  3.9 – 397 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bainbridge, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 44023

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dunkindonuts.com

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Dunkin’ at 16820 Chillicothe Rd in Bainbridge | Coffee & Donuts …

Find your nearest Dunkin’ at 16820 Chillicothe Rd in Bainbridge and … Dunkin’ is proud to serve Bainbridge, OH for all breakfast and snacking needs.

Bainbridge, OH – Dunkin’ locations

Bainbridge, OH. 16820 Chillicothe Rd. Open NowCloses at 9:00 PM. 16820 Chillicothe Rd. Bainbridge, OH 44023. Quick Links.

Dunkin Donuts | Bainbridge OH – Facebook

Dunkin Donuts, Bainbridge. 88 likes · 417 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts….

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Reviews

Eric Ineman
I visited this location’s drive-through at 8:46 PM on a Sunday. According to both Google’s listing and the Dunkin’ corporate website, the location closes at 9:00 PM. When I pulled up to the speaker, an automated message indicated they were closed for the evening — over 15 minutes before posted closing time.

My frustration with the discrepancy led me to say something out loud to the recording (not directed at any person). What happened next was unexpected: a male employee in full Dunkin’ uniform came out of the building and approached my car in an aggressive, confrontational manner.

When I followed up by phone to address the situation, I was told by the employee who answered that I couldn’t speak with anyone except a manager — and that no manager was available. I was asked to call back the next day.

I have a long background in retail. When a customer pulls in as I’m walking out the door, I go back inside and take care of them. That’s the standard. Closing 15+ minutes early — especially for an order as simple as a black iced coffee — and then responding to a customer’s frustration with aggression is not the standard anyone expects from a nationally recognized brand.

I’m sharing this because the employees representing Dunkin’ in uniform are a direct reflection of the company. The inaccurate hours are a fixable issue. The way a customer was treated when they showed up during listed business hours is a more serious one.
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Kelly
Why? Why are y’all still coming to this place for frozen donuts? Why are you fighting the traffic and drive thru for these crappy donuts? Go to Nik’s Donuts for fresh made donuts. It’s about a 1/4 mile away from this location. There is always parking and no traffic jams. The donuts are fresh, sometimes still warm. The coffee is from a local roaster. The service is always friendly. And it’s a local, family owned business! Do better for yourself!
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Jenn Bargiel
I hate to leave bad reviews, but after reading through the rest of them I’m not alone here. Every time I visit, I order a
FROZEN (blender with ice) coffee drink with oat milk. They will only make it half the time, other times they just refuse so I never know if I’ll actually get my drink or not after waiting in a long line. The one time I spoke to the manager, she said “Absolutely we can do that and they should not be refusing you.” The very next time I tried they refused me again. I’ve given up going there even though it’s close to my house. I have no trouble at other locations.
Time to find a new spot.
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Ty Webb
Got in line at 9:25 am and have only moved up one spot in 12 minutes and that’s only because one car left the line. Totally amazing that they can’t move people through here. 30 minutes to get your order. AVOID AVOID AVOID!
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Catrina Sulkowski
Some of the rudest staff I have ever encountered. I placed an order yesterday thru the app at 12:35 and was 5 miles away. I didnt walk out of the shop until 12:5y. They just started brewing the midnight coffee. There was no hello, no goodbye, have a nice day or a you too when I said it to them. Tried to get a word out of them and just rude. When I asked if they could just switch my coffee to the original brew. Didn’t say anything to acknowledge they heard me. And when they made it she slammed it down on the counter. How is this okay?
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Nicole Heyduk
I ordered a latte. They gave it to me 3/4 full and said that’s how it is. I also ordered a turkey breakfast sandwich that was disgusting and went inside and told the manager who told me she wouldn’t let me exchange it for something else just because I didn’t like it. Terrible customer service. Do not recommend this location.
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Shy Ross
Spent 30 min in line they all seem dumbfounded and clueless, told us they needed a manager to get into the system. Maybe they were all new. Either way took forever for 1 drink
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Steven Laskey
Worst experience from a Dunkin ever. Front counter was closed at 3pm. Don’t know why but there were at least two people working so why would the inside be closed. This occurs more that it should at this location. Then I ordered and they said they didn’t have something and I asked one question and the girl working gave me an attitude. Then a guy came over the drive though. He too gave me an attitude when I ordered. Then he came on asking me what donut I wanted and I said no donut. And yelled pull around. Normally I have patience with these issues but this was just rude and uncalled for. Avoid this location.
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Manny Quacioua
Came through the drive thru on Sat March 8th ,2025 around 7:16pm for coffee. The two employees were INCREDIBLE and they should be given a raise for how polite and friendly they were. Highly recommend this Dunkin
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Jingshi Wang
I ordered four donuts in store. Not individually packed, four together threw into one paper bag. Frosting stick on the bag. This is my 1st time went into your store. These are just donuts not big deal, but you showed your attitude to me.
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