Melissa M.
Just spent 15 min and $15 for them to throw FROZEN bagel minis in a box and a luke warm sandwich. Iced coffee also is like water. Lady that took order was quick to say they don’t take the discounts but they do scan through the App so more training at this location is needed. Not sure why I even wasted my money here with so many other privately owned coffee shops in the area that actually care. Drive thru Sunday morning 3/8/26.
… moreKevin Brown
I had to return something igot for a car emergency, but when i didn’t need it they were very helpful for the return. Nice folks, a well stocked store with a wider than usual selection. And donuts , too.
… moreNicole Mayo
Frequently mess up orders and seem to not understand that requests for non-dairy milk can’t be subbed with whatever they have available. Recently charged me almost $50 for 2 orders of Munchkins and a medium coffee by splitting out and charging a full extra drink for each espresso shot I requested add, then sent me into an allergic reaction by using dairy milk when I requested oat. It’s just Keurig cups anyway, save your money and go to a real coffee shop that will follow your order.
EDIT: The day after I left this review the manager called my home number from a personal cell phone – not the store – aggressively asking “if you got a problem with my store?” over and over until I hung up, most likely the one yelling at her poor sick daughter waiting in a booth that day. I did not turn this in to corporate, but our community can do better.
… moreHannah
I have been to many dunkins, and I can honestly say this is one of the best. I have commuted from Clarkslville to Nashville every week for the past 8 months and almost everyday I stopped at this location. The coffee is the most consistnent out of any other Dunkin I have been too. They are alwasy busy, but usually I get my order in a resonable amount of time. I recenlty moved to Nashville, and I will miss this location. I have been coming here for YEARS as I grew up and went to highschool in Clarksville, college in Murfreesboro, and am now living and working in Nashville. This place was always a stop for me on my many trips in and out of town. I knew my order would always taste right! Thank you so much to the Dunkin Team at this location. You guys ROCK!!!
… moreKristy Davis
Waited in the drive-thru for 25 minutes at 6:00 a.m. Went inside to see if we could get our coffee that way. The girl said she was the only one working. We had to get on the road! Backed out of the drive-thru. 30 minutes of wasted time when a major storm is coming.
… moreBrandi Smykowski
Super fast and friendly and they were super busy. We are driving back home to WI from Disney and everything was perfect! Even the ice coffee was on point! Thank you!
… moreMeag Badgley
If your espresso maker is down, they should lead with that not have the girl who can’t find anything on the POS or hear through the machine take several minutes to get through the food then when you start to order coffee say oh we can’t do that, all espresso is down.
… moreCiara Isbell
Young lady in a black and green nightmare before Christmas hoodie was rude, and threatened to refuse service because I wanted to go over the order and change it when i had to come in the store to confirm the large order. She threw a fit on having to do her job correctly . I asked her to go over the order for me because it a a larger 16 drink order for a work function and it was WRONG but she told me she started making the drinks and that I have to pay for them or refuse my service .
… moreTrudylee Chandler
The staff was fantastic (polite and efficient as they could be) but management- help your team out. Thirty minutes for a coffee and two donuts on a Wednesday afternoon is ridiculous. Help them out by staffing your store appropriately.
The staff working today deserves a bonus!
… moreKelly Shaffer
I am going to STOP coming this location for good ! Every time I come here either the coffee is wrong or not strong watered down . Or for example today I ordered a new Carmel swirl ( it’ comes with whip cream and Carmel on top unless you ask otherwise ) and mine didn’t have whipped cream or Carmel in it !!!l and I didn’t ask for no whip !!!! Last time I went the coffee mine and my husband tasted like water ! Maybe pleasant view will get a Starbucks until then I’ll go elsewhere for my coffee!
… more