Allison L.
Ari is the absolute BEST at Dunkin’! ☕✨ Super friendly, crazy fast, always smiling, and makes my coffee perfect every time. She turns rough mornings into great ones and is why I keep coming back. Ari deserves a huge raise!! Dunkin, promote this superstar! ❤️
… moreCiro
I’ve been to many Dunkin’ over the years, this one is the worse. Screwed up order, wait time for tw breakfast sandwiches and a coffee that was the furthest thing from fresh. No cream cheese. Place is mess stay away. No excuse for this Dunkin’.
… moreNina Shamsi
Very clean. Employee’s very attentive. Donuts very yummy.
… moreJohnathan Eldridge
I go here frequently but im seriously debating ending my business here. I spend probably atleast $50 a week. I put an order in at the wrong store and called 16 times then 2 more times in the afternoon never an answer. So I go in to get Store credit and they refuse to help they tell you to use the app and that’s a joke cause the app just says its not available. You send an email and never hear back. This is my second major issue. Im allergic to red meat and about 6 months ago they gave me regular sausage and when I told them about it all they said was oh so sorry about that. Didn’t try to remake it or anything and I never rated that but I kept going back cause they made sure to be cautious but then this happens and they won’t work with me as often as I go there. AVOID THIS LOCATION! heck at this point if your concerned with customer service don’t count on getting it from dunkin they will just Stonewall you when you have an issue! Apparently this customer service has been poor for awhile at this location. If they ever reach out I might edit this review but doubtful since its been 5 days! I can can more about this l I cation but I don’t usually complain but this made me mad. The manager has zero concern for customers clearly. I’ve managed fast food before and I know they don’t completely 100% tie a store managers hands. They just don’t like to help customers with issues.
… moreBrock D
This is my morning stop and they are very quick and good! I recommend this Dunkin over several others in Dickson. Thank you!
… moreShaggy TwoDope
Coffee was great , service was great and location not so much but I get it , high volume area.
… moreAshley Kirby
I will not be stopping here anymore. There are two specific ladies that are heavyset that worked there whenever they are there they have an attitude towards everyone. They’re not nice. They don’t make the drinks right overall horrible service from those two they should be fired or demoted to cleaner. They have no customer service qualities that would make anybody want to come back there. When it asks for a certain type of latte and you huff and puff and roll your eyes, there is a problem with you. And that is why I walked out and left. Those two excuses for employees don’t deserve the credit for selling me anything until those ladies are fired. This place will not get my money ever again.
… moreKavviesta
This is my go-to breakfast and coffee stop. Usually wait less than 5 minutes for the drive through if that. Excellent staff and service.
… moreShontavia Cole
Staff member had an attitude & acted as if she didn’t want to be there or help me. We were only passing through on a 14 hour road trip & that made us leave. Definitely not interested in spending money with those who act like they don’t want it anyway.
… moreBen Chambers
Worst coffee place I’ve ever been too. Rudest employees I’ve ever seen. I can’t believe this location is still in business
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