Silvia G
Sad to see the lack of customer service at this Dunkin. Not only did they not bother to greet me while inside being that there were NO customers other than myself. I stood there 15 minutes without a single person asking how they could help me only to be told the drink I ordered was not available. When they changed it for another drink, my cup was not even to the top. Since when do we pay for a drink only for it not to be full to the top expecting that to be what we pay for. Might as well change the size of the cup at that rate. Couldn’t even compensate for the inconvenience appropriately. I ordered a toasted bagel and instead got a non-toasted cold bagel. Overall highly disappointed.
… moreShoshana Abrebaya
Service was surprisingly quick at this Dunkin.
The drive thru line was very long so the fact that we ordered for walk-in pick up and it was ready after two minutes was very surprising.
Sadly the coffee we ordered tasted like chemicals, but I think it’s out fault we chose bad flavors.
The location is cute on the inside too.
It’s a Baskin x Dunkin and it’s visually appealing.
… moreJessica Day
It was very clean inside. The cashier finished helping the people in front of me then proceeded to take 3 driveway orders without even acknowledging me. I stood there for 6 minutes before a gentleman came over and took my order. While watching orders go out, I saw one iced coffee go out that wasn’t even full. Then I got mine the same way.
… moreChristy Vazquez
I just want to remind everyone to be kind truly kind. Because the truth is, you never know what someone else is carrying or going through.
Yesterday, 12/6, I was running late to a funeral. I hadn’t eaten or had anything to drink, and I just needed something small to settle my stomach. I placed my order through the app or so I thought, but when I pulled up, nothing had gone through.
The young lady at the window could’ve easily told me to circle back around, reorder, and get in line again… but she didn’t. Instead, she guided me to a parking spot and said, “When your order comes through, I’ll bring it out.”
As I tried to figure out what went wrong, I realized the billing address linked to my card wasn’t updated. While I was fixing it, Ms. Joy walked out to my car to check on me. She didn’t rush me, she didn’t dismiss me, she just wanted to be sure I was okay and that the order would go through.
By that point, I was already holding back tears. It was an emotional day, and my anxiety was high. But Ms. Joy… her patience, kindness, and calm presence made all the difference. She turned what could’ve been a frustrating moment into a gentle reminder that kindness still exists.
So thank you, Ms. Joy. Your compassion mattered more than you know.
… morelisa rivera
I had a great experience at Dunkin’ thanks to the outstanding customer service from Connor and Andrew. They were friendly, efficient, and made sure my order was perfect. It’s refreshing to be greeted with a smile and positive attitude—especially on a Friday afternoon! Their professionalism and kindness really stood out. Keep up the great work!
… moreTeresa O’Bryant
My experience here was interesting to say the least. We pulled up to the drive thru and there was no one there to take our order. We circled around again and got a very nasty attitude from the worker for no reason. After we got our coffees, we asked for another straw because we got one big straw and a noticeably smaller one so we asked for another big one. The lady gave us attitude and said no because she already gave us two straws before eventually handing us another one. We complained and made a comment that customer service wasn’t the best here today because we came the day prior and it was fine. The lady yelled at us and said they never get complaints (reading the reviews now ik thats bs) and was still blabbering on after we had already driven off. Not sure if today was a shift where all the worst workers were working or what but they need some serious customer service training.
… moreRosa Camacho
Staff is disrespectful and rude. When you work with costumers you need to know how to treat them and know they’re always right whether you like it or not. I ordered a brown sugar shaken espresso with a BIT of ice, the lady filled it up with ice it was basically ice with a bit of the coffee, when I went to tell a staff, the lady at front that attended me told me “you didn’t ask for that” when I did ask for that and she confirmed with me that they would put a bit of ice. I paid $5.49 for this. This is unacceptable I rather go to Starbucks that at least they fix the drinks without issue.
… moreMonica Biskup
The guy who working today on the shift supposed to lose the job he’s not know how to appreciate customers. After ordering my coffee. He will send a not proper message. Dunkin’ Donuts should work better.
… moreonthegoboomer
Well, 35 minutes of my life to get a coffee and mini bagels. They are out of 80% of the donut options, had 3 bagels, no munchkins, and telling people it’s at least a 15-25 minute wait in the drive up.. the coffee is not the normal DD, meaning they are using half n half and watering down the shots. They are supposed to use light cream. The hazelnut was definitely watered down I had to ask for more twice just to get a hint of the flavor and they claim it’s 5 shots. The inside looked dirty and the napkin holders were empty with packs of napkins on the side. Management oversight is needed! Not a place I’ll return to.
… moreAshley Herrin (Redashes00)
This location was slammed busy. Do not let that deter you. I ordered on the app from the back of the line and it was ready in 4 minutes. They were fully staffed and working like a well-oiled machine. Very impressive.
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