Lexi Koch
My friend went through the drive-through while I went inside. She ordered loaded hashbrowns and received only a couple of hashbrowns covered in an excessive amount of cheese sauce, with no bacon. When she went back through the drive-through to ask about it, the woman working there stated that there was no bacon and claimed that “the whole point of loaded hashbrowns is the cheese,” which was inaccurate.
While this was happening, I was inside ordering the same item. I watched the same employee place my hashbrowns in the oven, then proceed to take and complete two other orders for drive-through customers. My hashbrowns were removed from the oven and left sitting out for about 10 minutes, getting cold.
I eventually spoke to a manager and explained that I had been waiting for quite some time. The manager was very helpful and immediately remade my hashbrowns with bacon, which directly contradicted what the drive-through employee had said about bacon not being available. The fresh hashbrowns were delicious, and I appreciated that the manager chose not to serve food that had been sitting out and getting cold.
While I’m grateful for the manager’s professionalism and assistance, the behavior and misinformation from the drive-through employee were frustrating and unacceptable.
… moreRussell Thomas
Normally I say exactly what you’d expect from XYZ restaurant if it’s a chain. However, this was actually exceptional service and the people really were very nice. The lady recommended something to save me some money because I was ordering three things and it could actually be a meal deal. So yeah I recommend this place
… morepatrice williams
If I can give this location 0 stars they will definitely get it but I guess they can get a star. My husband’s refresher looked like water and food coloring but tasted like he was going to be the next patient to diabetes. My mother ordered the snackin bacon and honestly I felt they were lazy and wanted us to finish cooking it at home. I was disgusted. Worst part i paid for the entire order. Will be calling corporate.
… moreYV M
Was craving an egg, bacon snd cheese sandwich for breakfast this morning. Got the sourdough sandwich. Sadly, you can’t even taste the bacon or cheese. It’s mostly egg and hardly any bacon. If it has 2 eggs on it people, don’t you think it needs more bacon to even out the flavors?
… moreSheridan Tihista
Dunkin can be a hit or miss, but this location is ALWAYS a hit. The staff is so friendly and quick with orders. My drink order has never once been wrong, and I go here multiple times a week for more than a year. They’re incredible!
… moreLisa Cooksey
If I could give a zero, I would. I waited at least five minutes and no one came to the front to take my order. I called several times and phone was busy but I could hear someone washing dishes. I called out several times… nothing.
… moreDavid P.
I hope this store does not represent the DD experience. Dirty floors unorganized dining area and no one smile. In addition no free cup of water? Wow do you understand what customer service means? No wonder Starbucks is all around better!!!!!
Live and learn.
… moreKenneth Hussey
First time trying today around 3:30 as I just started job 2 blocks away. Drive through employee was like talking with no one, I waited for him say okay or is that all to confirm my order. Nope, just waited until he finally said pull around. Ordered bagel egg bacon cheese and hash browns. I got 7 hash browns/tater tots. I thought some fell into the bottom ofbthe bag. Nope. Bagel had 2 little pieces of bacon. Absolutely horrible. The owner of this place seems to like your money but not your satisfaction.
… moreHellas Blue
Absolutely filthy. Walked in and waited at least five minutes for someone to appear. The store was empty. Looked like nobody was working there. Tables were disgusting, garbage on the counters. Yelled out a couple times to see if someone was working there. Eventually three girls came out from the back. Considering how empty it was, how do you not have time to clean it? Seems to happen anytime the manager is not working.
… moretimur sukovykh
BEST PLACE FOR FIRST DATES!!! Laura and
the manager had amazing service gave us all a free 6 pack of donuts
… more