

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Coconut Creek, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 3710 Coconut Creek Pkwy, Coconut Creek, FL 33066
Phone: (954) 366-2103
Menu Photos
Order and Reservations
Order: Order online
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Reviews
This time, I ordered a sandwich, hash browns, and a coffee. When I received my bag, there were no hash browns. Fine, mistakes happen. I let the drive-thru employee know while I was still waiting for my coffee. She replied, “It’s in the bag.” I told her again that I had checked the bag and it was not there. She then took the bag back (which, if I’m not mistaken, food shouldn’t be taken back once it’s been handed to the customer), and returned with a bag containing hash browns.
She proceeded to rush me along, and I had to remind her that I was still waiting on my coffee. When I finally got home, I discovered my sandwich was literally just a croissant and egg—no sausage and no cheese.
I will no longer be giving this location the benefit of the doubt. They seriously need to get it together and improve their customer service as well.
I don’t like leaving reviews like this, especially for a location I visit often, but this has been happening for years. I’ve tried to be patient and understanding, but it’s reached a point where the quality and service just don’t match the standard you’d expect in Coconut Creek. If busy Miami locations can get orders right with no problem, it’s disappointing that this store struggles so much.
There also seems to be a manager or lead employee in the mornings who often has a noticeable attitude, which makes it even harder to ask for a simple remake when something is wrong. Morning customers shouldn’t feel uncomfortable or like they’re inconveniencing staff by asking for an order to be corrected.
I truly hope management takes this feedback seriously. This community deserves better service and consistency. Small improvements would make a huge difference for all of us who rely on this location daily.
It is shocking how bad they are. It is right next door to my house which is the only reason I even continued to try them. Don’t bother with this dunkin unless you want to waste your money
This is my closest DD and I ordered 2 dozen donuts to pick up on my way home for my daughter’s birthday breakfast the following day. Come to find they said my order wasn’t ready because they “thought I wasn’t coming”. By then there were no more donuts. Mind you, I had tried calling to confirm multiple times and there was no answer. Heads up to this Dunkin: If you get an online order, it should be prepared and set aside. In today’s age of mobile ordering I assumed this would be obvious.
6/28/23
The Dunkin I went to on Coconut Creek parkway today was perfect. Coffee with salted caramel cold foam.
I try calling but the store NEVER picks up. Called the customer service phone line and they said there was nothing they could do because it wasn’t a mobile order and I would have to wait 24-48 hours for a call back.
Just honestly annoying at this point to spend my hard earned money on something for it to be consistently messed up.