Hailey DeBruler
The staff is friendly, but the drive through wait times at this Dunkin are down right insane. I sat in the drive through line and didn’t budge a single car in 20 minutes, by the time I got through the line with my order it had been over 30. If you see a line and don’t have that much time to wait, DONT GO. Because once you get in that line and someone pulls behind you, there’s no getting out.
… moreJason Kozdra
Clean and bright restaurant staffed by friendly and diverse employees and management. Excellent coffee and food products as can be expected from Dunkin. Clean and well-lit restrooms. Lots of parking. Outside tables for our wonderful Vero Beach weather during the season. The owner is very service and product focused. A well-deserved five star rating.
… moreLee Kimball
Prompt, friendly service. Consistently good coffee. No senior discount though, like other Dunkins I’ve been too.
… moreSomething lovely Me
I have been in the drive thru line for 13 minutes needs new management
… moreMindy Sue
I only gave it one star because you couldn’t give any less this store has very nasty employees they’re rude with attitudes they mess up the order and tell you if you want something else you have to reorder it I’ve gone through here several times and every time my order is either messed up or I have to deal with nasty rude employees, and cold messed up food or drinks. And the wait times are completely ridiculous there was no one in line or in the store I was the only person there and still had to wait for a very simple order! Honestly it’s worth the drive just driving into town and skipping this store completely! And the managers are just as bad!
… moreMark Robinson
The customer service here is excellent. I’ve been coming to this location for years, and while I may not know all the attendants by name, I can confidently say that Lashonda and Brandon truly stand out. It’s clear they love what they do—they’ve mastered the art of connecting with their customers and providing exceptional service.
… moreLouis DeMarco
This dunkin’ donuts with Crystal and Spencer and rest of the staff are good attentive and friendly. Recommend.
… moreAngel H. Juarbe (dyoungerson)
The customer service was unsatisfactory, and the presentation was subpar, as evidenced by the sticky glaze and donut residue on the donut box.
… moreNevaeh Smith
Stay away. Service is awful with a lady wearing a BLUE COLLAR SHIRT with no name tag on! The girl working has a terrible attitude, Lacks professionalism & is inconsistent, unapproachable & have a NEGATIVE ATTITUDE! She gets on the drive thru speaker and says Dunkin……No hello welcome to Dunkin Donuts how may I help you! I told her I needed one item & when I get to the window I asked for 1 cream & she says why you didn’t say that when you was at the speaker? I said excuse me ? She said I drove off after I sated what I wanted? Ok what’s the big deal about that? That was irrelevant for you too tell me? What’s wrong with me asking for 1 cream? Is that too much to ask? Maybe I forgot to ask for a cream at the speaker gosh sorry! It seems like everytime my company comes to this location it’s an issue/ problem with this same exact lady with a blue collar shirt! Learn how to say hi have a good day . Simple management stuff! I don’t know who hired her! We all hate coming to this location but we deal with it because we been coming here for years we work on the island a big company Allied Universal . It’s scary that this lady likes to go back & forth to argue with you when you ask simple questions. We enjoy going to Brooklyn Bagels but there’s nothing like Dunkin’ Donuts coffee!!!! I hope somebody takes this post serious. please make a change you need a good professional manger to run the store . Thank you to whom this may concern.
… moreAnthony Griffith
I Ordered a dozen donuts and a box of Joe through the app. I went in 30 minutes later and they did not have my order. When the drive through guy didn’t have any customers he got my order together. He was complaining that there were only two of them working. I told him I was sorry about that but wanted what I had paid for over 30 minutes before. If I had not already paid I would have left. There was another customer that was waiting for their coffee that said the delay was making them late for work. They either need to hire more people or not accept orders through the app. Also employees should not try to make customers feel bad for asking for what they paid for. They act like they are doing you a favor. From now on the bagel store across the street will get my money! By the way this was not the first time this happened. I gave them a second chance.
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