Travelers 13
I walked in Sunday morning 6:30 AM and Mikey greeted me like a superstar. I was indecisive (fog brain)and he was extremely patient and recommended several options. Everything was fresh and tasty. Greatly appreciate him and the crew for a great start to my day.
… moreRichard Williams
Just left the drive through the service was unprofessional the young adults working there laughing and playing around while I’m trying to give my order. Not trying to be critical but can you joke around after I give my order do your job first then play around.
… moreKrissy L
Honestly Ive been disappointed by this Dunkin so often I got to the point where I just make my coffee at home. I gave them another shot today only to have my order made incorrectly not once but twice… I drove off thinking they corrected my drink but I took a big sip full of granulated sugar. (I asked for light cream and liquid sugar) The staff was nice but I can just make my coffee at home correctly, not have to waste my gas, my time waiting in line, and spend twice as much for something I am not even going to drink because its not good and not what I asked/paid for.
… moreCheyenne
On their website it states they are offering delivery until 7 pm on Christmas Eve. I ordered at 6:25 pm. I got a text from the delivery driver at 6:40 stating that the employees told the driver that they don’t have ANY FOOD and I need to contact GH to cancel because they are CLOSED, and then my ordered was cancelled by the driver. Awful customer service. I understand how restaurants are because I work in the business, and when you are closing early you want to get out asap, but you also honor customers and orders that come in way before closing. It’s not like they actually cook anything. It was 2 untoasted bagels with sausage and cheese. The last time I ordered they were out of bagels! I see the average rating is 2.7 stars and I understand why. The owner should care more about customer service because we are the ones who are your livelihood. I’m done with this Dunkin Donuts
… moreTiny
I’m disappointed with this Dunkin’ location because it doesn’t live up to the Dunkin’ brand. During promotional events, I had to ask for items that were supposed to be offered which made the experience uncomfortable.
The promotions don’t seem well executed, and the overall energy from the staff feels low—like they don’t want to be there. There are other Dunkin’ locations nearby, but this one is closest to me, and I shouldn’t feel the need to drive farther just to get better service.
Unfortunately, this location doesn’t provide a welcoming or friendly atmosphere that encourages me to keep coming back and spending my money here.
… moreJohn Delfetter
This dunkin location almost never has anything in inventory. You can’t even tell that some workers are working there because they don’t even have uniforms. The other dunkin location next to Subway is very better.
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Unfortunately this is the only Dunkin’ Donuts by my house. They close at 9:00 but for some reason they only have like two Donuts by the time I get to roll by after work at 5:00. I used to hit my other local Dunkin’ Donuts everyday after work but now there’s just no point, how do you close at at 9:00 but run out of Donuts by 5:00 in a place with the word donut in the name. Starbucks around the corner will have to do i guess
… moreapril edwards
Went through drive thru asked for the Valentines Day Tin paid for 25 donut holes, only was given 15. Did not think to count, I assumed they were capable of counting to 25, also bought a breakfast wrap, The dough was hard, and cold when I opened it at work!!! Called to let them know, of course no one answered and mailbox wasn’t set up!!! Will never go back again!!
… moreAnnie Tirado
I had a very disappointing experience at this Dunkin’. The customer service was horrible. The cashier was rude and completely unprofessional. I was simply trying to use my app, waiting for reception so I could redeem my points, and she became impatient, slammed the PIN pad, and walked away saying, “I’m not waiting, you’re taking too long.”
As a business manager myself, I would never treat my customers this way. This experience was unacceptable, and I will not be returning. Very sad to see this level of service.
… moreAllee S
Probably the worst dunkin out there. They never have anything in stock and every coffee is inconsistent with the only consistent part is disgusting.
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