

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Altamonte Springs, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 653 E Altamonte Dr, Altamonte Springs, FL 32701
Phone: (407) 987-2676
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Dunkin’ at 946 W State Road 436 in Altamonte Springs
Dunkin’ at 653 E. Altamonte Dr in Altamonte Springs
Altamonte Springs, FL – Dunkin’ locations
Last Updates
Reviews
Breakfast Sandwich, My sandwich had NO BACON. I also ordered “ Bagel with Cream Cheese Spread Cinnamon Raisin with Strawberry Cream, and I got my order with CHEDDAR cheese! I ordered a side of bacon and it came undercooked! This location do not need to be in business if y’all can’t understand a simple task.
The lady at the counter was alone but managed to handle everything well, fast and pleasantly. I wish I would have asked for her name to give her well deserved props.
Not to mention, my coffee was perfect
Online ordering is the only way to go at this location. Walk-ins are put to the back of the line. There is not a drive-thru.
The cashier that took my order was nice and the girl that gave me my food too.
The food was edible but not great. English muffin too wet and munchkins too greasy.
It is a convenient location to the hospital for a quick coffee run for sure.
I use your mobile app on a weekly basis, and most times, I order from your location in altamonte Springs, 946 w st rd 436.
So today happened to be a bit challenging for me, and on my way to the doctor’s office, I placed my order at 1:36pm (9.12.2024). I lost my voice, hence heading to the doctors. When I arrive at the drive-thru, I used a voice app to let them know I was picking up a mobile order. The person in the store could not hear me, so I drove up to the window. There was a car in front of me and I waited for about a minute. When I drove up to the window, a tall young man came up giggling with a little attitude and said, “You have to go around and order at the speaker. I could tell there was someone nearby because as soon as he said it, he looked up and laughed and walked away. He came back and repeated himself. I gestured to him that I could not speak and showed him my order, he rolled his eyes, and he laughed and left. Another young man came to the window, giggling. I repeated the gesture and showed my phone. He said ok. Came back, and wouldn’t you know it, I placed the order to the wrong location! He said, “That’s not us and laughed, and I could hear the other young man laughing even harder.
I should point out that I had a smile the entire time. It seems to me they did not appreciate me driving up without first ordering at the speaker. I tried figuring out how to cancel my order, but the app is not extremely user-friendly. I drove 11 minutes to the other location. My luck, it was on the way to the doctor’s office.
I arrived at 653 e. Altamonte Drive, a location that does not have a drive-thru.
I went in and there was a young man at the counter, which greeted me with a smile. Again, I motioned that I could not speak, and he said, “Oh, no problem, how can I help you? I showed him my phone and he went looking my order. He showed me the cup and said, “I made it a long time ago. Let me make you a new one( I ordered a frozen coffee). And in less than 1 minute I had a new drink and he wished me to get better soon. What a difference. Same company, same gender, same age group. Two completely different experiences.
I took the time to write this because I believe this was a perfect coaching opportunity for their manager. And maybe an opportunity for these young men to reflect on their behavior towards other people. We never know what someone else is going through and how we can make their day better. They had the perfect chance to do so, and missed it.
To the manager of the second location, I would greatly appreciate it if you could share his name with me. Fantastic young men, with impecable customer service and beautiful attitude.
Not only did he make my day better, but he also kept me as a customer. I was planning on deleting the app and giving another company my business.
Attached are photos of the first drink and the new one he made me. THANK YOU!