Lori
Came in on a Sunday evening around 5:45p. Decorated so cute for Halloween! Went to the Dunkin’ counter to order a Ham & cheese croissant . We got a drink from the cooler, although there was a very nice menu of drinks they can make! Big selection of donuts and ice cream flavors. Elly was helpful and knowledgeable about the menu items.
… moreChris Elliott
This dunkin has gone back and forth in quality over the years. Today was a not great. Sandwiches pictured below, not sure what they did to the croissants (one was supposed to be a bagel anyhow), cold, and with only two of the smallest strips of bacon they could find. Again, not great and definitely not worth the $$$ dunkin charges!
… moreLevi
We’ve been to dozens of Dunkin’ Donuts locations, and this one was by far the worst.
From the moment we pulled into the drive-through at around 8:00am, it was obvious the employee working did not want to be there. Responses were extremely short, there was no willingness to help or even say what was available, and the overall attitude made us feel like an inconvenience rather than a customer. It was uncomfortable enough that I almost drove off without finishing the order — and honestly, I should have.
When we received the donuts, the quality was just as bad as the service. They looked like they were made by a child. Frosting was minimal, uneven, and sloppily applied, with half the donut barely covered. It literally looked like someone quickly slapped it on with a butter knife and didn’t bother to fix it.
Between the poor customer service and the awful presentation and quality of the donuts, this was easily the worst Dunkin’ Donuts experience we’ve ever had. I would not recommend this location unless major improvements are made.
… moredennis kilcoyne
First time at this Dunkin’s. Sunday morning 10 am…….scant selection of donuts. No plain cake or old fashion . No glazed…..nothing being prepared….never been in a donut shop that didn’t have a glazed donut. Did I mention the place had two people seated drinking coffee. The young lady was pleasant and had no clue why the shelves were empty. Won’t be back…..very sad.
… moreEmma Slagle
I stopped by my local Dunkin’ today and had such a great experience! The staff was super friendly and my frozen pumpkin latte was absolutely delicious. Everything was quick, fresh, and made with care. Definitely deserves more love, I will be back!
… moreRyan R
this dunkin is going to run itself to the ground. you can tell management is more focused on times rather than customer satisfaction. the amount of times i’ve been asked to pull forward from the window is unacceptable for a drive thru service, especially when i only order 1 drink. the employees are rushing orders and often mess up drinks / food items / payments because of it. no shade to the employees since i know what it’s like working for times at fast food places & it’s a terrible business model. they will continue to lose more customers to the 7brew next door if things don’t change.
… moreTyeshia Pegram
3/9/24 – Been at this location several times and the level of customer service is awesome. Decided to sit inside and eat breakfast. Very clean and not busy inside at all. Great food and environment. Staff is very friendly. Highly recommended
… moreTim Hyatt
Went to drive through this morning, got a dozen donuts and regular coffee, got home was going to enjoy my donut and coffee but the coffee was not what I ordered, it irritated me at first but after thinking about it, I went back to the store and asked for another and they gave me. Mistakes happen
… moreWesley Mccoy
Just left this place, ordered a croissant sandwich and was given a rock hard sourdough sandwich, my girlfriends drink was missing what she asked for, but they managed to get the one doughnut correct. Then when I immediately called the girl argued that I was incorrect about my sandwich when I clearly ordered from a picture off the menu. Worst experience, the girl that waited on us was clearly distracted. Im sure my girl will go back because she loves the coffee. I will tell everyone I know about this and hopefully they will steer clear of this Dunkin.
… morenathan brown
Today is the second time my wife and I left after having waited for 20 min with no service. There’s 1 person present to work both the Dunkin and Baskin Robins counter by themselves. Quality is poor, customer service nonexistent, and not worth your time when there’s better ice cream places nearby.
… more