Ms. V DD
The food was so nasty. I ordered a simple bacon egg and cheese on croissant with hash browns. the hash browns taste like they were cooked in old grease and the sandwich was just slapped together. Never again will I go here
… moreEmily Fisk
This is the best Dunkin in town, hands down! They always get it right, always consistent, always clean, and always kind. Whoever is in charge here, needs to take over every Dunkin in the area! Thank you guys for always being the best!
… moreChristi Caldwell
So, I refuse to go here any more. The way the manager treats her/his employees is unacceptable. I noticed I’m not the only one who has witnessed this! Can you say drill Sargent! They didn’t sign up for that crap! I have never had anyone speak to me at like that! The parking lot is trashed. Corporate needs to think long and hard about this manager… what is the employee turnover since the current manager took over? Why? What could the problem be? Do you even read these reviews? Do something! Update: they finally cleaned up all the thrash thanks to the DM Kelly for getting that done, now to get rid of this “meanager” mean being the key word!
… moreG
Team was friendly, but felt like the request I made at the register wasn’t communicated to the team member who made the drink.
I got the drink for free using the T-Mobile Tuesday app. So it wasn’t a big deal.
I’d go back another time I have the coupon for a free drink to give them a shot at redemption. But if they don’t get it right the next time, I’ll simply go to a different location.
… morejames messick
Dylan was quick with the coffee and Shamar knew how to take a order! Together they made a great operating front end! Jody runs a very neat and clean store, always enjoy a drop in thruought the week, place is always full of smiles!
… moreJay Traveler
Certainly the best staffed location out of the five I frequently use in Bay County. It seems common now that there are only 2 people running a store. I saw 6 in here.. Service was quick and friendly, store was clean and one of the staff was actually cleaning the windows while I was there last. The donuts were fully stocked and everything seemed to be running efficiently
… moreTyler Moses
i usually love this Dunkin’, but this location has gone downhill ever since the new manager took over. The manager is incredibly unprofessional and rude. She snaps at her employees in front of customers, and it makes the whole store uncomfortable. When I asked a simple question about my order, she rolled her eyes and acted like I was wasting her time. She also ignored the fact that there was a long line and spent several minutes gossiping behind the counter instead of helping her team. The employees all looked stressed out and miserable, which I honestly don’t blame them for. A place is only as good as its leadership, and this manager is ruining the store into the ground. Definitely won’t be coming back to this Dunkin’ until management changes.
… moreKelly Morgan
I was graciously accommodated when I asked for a special order item. The coffee was amazing and the customer service was super friendly and fast.
… moreMaria Guadalupe
I’ve always liked dunkin donuts but I have to mention that this location has a great staff, so friendly.
They didn’t have an item but they were more than helpful to suggest me other options. Plus the omelette bites (bacon & cheddar) was delicious!! Totally recommended . Great team
… moreMadeleine Cooper
My husband ordered a hot latte with pumpkin swirl. We tried it after he got home and realized they didn’t put the espresso in the drink. It was so disgustingly sweet, sugar filled milk.
… more