Briana Flanagan
Love this DD, prefer it over the one in Palatka. Today I ordered a medium iced coffee w French vanilla @ 5:12 (it’s been months) but I received a small butter pecan, at first when she handed it to me I thought wow these drinks have shrunk, but my teen pointed out the sticker & I realized it was not mine lol, still good just wish it was bigger since I paid for a $4.27 or something. Service here is always great though!
… moreBobby Dobbson
Worse customer service I’ve ever had at a dunkin
Go here daily, but will now stop due to the worker named Sebastian being extremely rude and not willing to understand our order correctly, saying that the bagel has enough cream cheese on it and wanted to up charge for the same bagel.( as if four dollars for a fake bagel wasn’t already enough) We get every single day. We’ll post pictures. There was no cream cheese to even be found on the bagel will be contacting customer service to voice, our frustration/disappointment with this franchise/employee.
… moreJosh Harness
Amazing place! I visit family in st johns and come through here all the time. They messed up on my order for the first time ever so I popped in. It was an oddity, no hot cocoa powder on the peppermint mocha, so I get that it could throw someone.
They were super gracious and explained it was just a new employee being trained and not familiar with this store’s special requests handling. Super understandable! They fixed it quickly and I went on my way!
… moreLilo Harris
Best black coffee I’ve ever gotten from a Dunkin hands down!! Also the hash browns were perfectly cooked. Amazing job everyone!
… moreem shade
So sad the cookie butter cloud latte is gone but so grateful for the employees that were working there today especially the guy working drive through. I tried to order the cloud latte but he told me it was discontinued but they still had the flavor and that they could make me something that was similar in taste and mannnn it was good.
… moreD
Drive thru order was easy and nice. However, when I then went to the window, it was a little different. Everyone is very nice as I asked for change of a 20; that, however, led to my food having been thought to have been given. That then delayed the order provided.
Additionally, this was first time I got the ham sandwich (brunch-lunch). Rather disappointing for a $5 sandwich A piece of ham is used and 1 – 2 pieces(?) Of cheese, but that’s today, what else is new.
… moreKat Soto
I went through the drive thru and the person at the window was a young Hispanic woman. She was very friendly and respectful. I purchased an ice coffee with cream and 3 Splenda. It was perfect
… moreMolly McKenzie
I love me some Dunkin always, except today me and my husband stopped in and it took forever I ordered sugar free French vanilla iced coffee and it had sugar this has happened numerous times before but normally we have time to go in and get it fix today we did not I wouldn’t be such a Karen but I’m diabetic as well as there was hair in my husbands sandwich as well as hash browns enough is enough I am over this Dunkin!
… moreCameron Casto
Long drive thru line this morning so I decided to go inside instead. Glad I did! The young man at the counter greeted me with a smile and a very positive attitude on this Monday morning 🙂 many people inside working and all were busy and smiling. I ordered my usual Large Iced coffee and was in and out within 4 minutes. It’s so refreshing to receive this type of service when the other location just a few miles away is routinely a very bad experience. Great product, and great service at this location! 10/10 recommend!
… moreL Cardinal
Wow the drive through line was long! We got coffees and donuts. The coffee was hot and good. Donuts fresh and tasty.
… more