

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Buford, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hours
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 6 AM–10 PM |
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Dunkin’ locations in Buford
Dunkin’ | Buford GA – Facebook
Dunkin’, 4803 Golden Pkwy, Buford, GA 30518, US – MapQuest
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Reviews
Then after I politely asked about just stopping the timer sooner he was like “I can refund you if you want idk” like I’m being difficult. When I asked for his name he said he was the manager makes sense his pride is probably through the roof with all the complaints but I was so friendly and empathetic and open to alternatives so the hostility and offering me a refund mid convo was uncalled for. Eventually after I realized he’s too focused on arguing I just suggested he remake it with a croissant instead and he rolled his eyes and said he has a line… like dude you’re holding me up. There was no cars when I first came back, you chose to argue and lie, didn’t provide an alternative other than a refund, was defensive.. like I would’ve been gone! Trust me I don’t wanna sit up here complaining. I actually felt bad til he started treating me like a Karen when I was being nice.
Day 2 review: 11/12/25
Today the young black man was very nice and helpful so I think it was huge misunderstanding and also it’s mainly the team leader. She is not in control and disorganized. He didn’t even know my ticket came in bc she just laid it on the counter so I had to wait extra long for my order that I PRE ORDERED before arriving while the people in the drive through were their main concern. The female short lady or team leader needs major WORK!
Customers are camping at the window for 15–20 minutes at a time, holding everyone else hostage while your operation visibly falls apart behind the glass. This isn’t a steakhouse. It’s coffee. If it takes nearly half an hour to hand someone a drink and a bag, something is seriously broken.
There is no urgency, no organization, and apparently no basic understanding of what a drive-thru is supposed to be. Watching one car sit there indefinitely while the line grows longer is infuriating — and honestly insulting to every customer who assumed Dunkin’ knew how to function as a fast-service business.
Either the staff is wildly untrained, management is asleep at the wheel, or both. Whatever the reason, the result is the same: a complete failure to deliver the bare minimum expectation of speed. If your employees can’t handle orders without turning the drive-thru into a parking lot, they shouldn’t be running one.
Dunkin’ brands itself around convenience and efficiency. Right now, this location delivers neither — just wasted time, frustration, and the growing realization that stopping here was a mistake.
Fix your processes. Train your staff. Enforce window times. Or stop pretending this location is capable of serving customers efficiently. Because at this point, the incompetence is impossible to ignore.
I will not be returning unless something actually changes — and judging by how things are currently run, I won’t be the only one.
We got no response after waiting in the drive through for 10 minutes. We then went inside to find 4 people waiting on orders. During this time someone managed to get served in the drive though and their order got pushed ahead of 4 people and myself waiting in the store. Others started to walk in and this is when I realized I’d be waiting another 20 plus minutes on top of the 30 I had already been waiting so I left with nothing.
Cut your losses and skip this store. Hope they manage to train their new staff.
The cashier’s name was Nick.
This kid was beyond rude. I approach the register to place my order and he’s looking at his phone does not even acknowledge me what so ever. I said Hey how’s it going. No response at ALL. The guy did not even ask for my order. I start ordering and he literally picks up his phone and starts texting. I complete my order and paid all the while he’s still playing with his phone. A young lady walks over and places a coffee on the bar behind him and walks off. Now granted I don’t know if she told him about the coffee or not. Finally Nick puts his phone away and goes to get my order filled. After getting my 2 donuts and handing them to me he goes right back to texting. At this point I’m frustrated and ask him to please stop texting complete my transaction so I can leave. He turns around grabs my coffee and slides it over to me. Now before that cup even makes it to me he is already back to texting. This kid has no business being employed and I truly hope he isn’t. THIS IS BY FAR THE WORST CUSTOMER SERVICE EVER. Now Incase anyone at Duncan Donuts cares to look this took place 9/25/25 at 1:44pm chk433