Dunkin’

  3.5 – 611 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dunkin' 25419

Hours

Sunday5AM–9PM
Monday5AM–9PM
Tuesday5AM–9PM
Wednesday5AM–9PM
Thursday5AM–9PM
Friday5AM–9PM
Saturday5AM–9PM

Address and Contact Information

Address: 42 Vantage View Dr, Falling Waters, WV 25419

Phone: (304) 274-6187

Website: https://locations.dunkindonuts.com/en/wv/falling-waters/42-vantage-view-dr/354117?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=354117&y_source=1_MTIxMTM3ODItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Reviews

Mary A
I stood at the counter for 5 minutes waiting to place the order. When I asked how much longer I was verbally attacked by this old lady. The other person just looked at me with a smile!! She was very rude and should be fired. Look at the quality of the donuts I was served.
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Ace Shadow
Absolutely slowest service ever. I have been to sit in restraunts quicker than this. 20 minutes in a drive through with 4 people ahead of me is ridiculous. The way the drive through is set up I can’t get out line either. Higher more or better people.
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Indira Morales
Super slow service. Employees with bad attitude. You have to wait to put an order when there is no line. They don’t even listen to your order because they keep talking over you. Always prioritize the servi-car and not the customers inside the store. Then you have to wait really long time for a couple of coffees… Bad service at all. Just don’t come here if you don’t want to mess up your day.
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Leah Tester
I’m always very understanding considering most places are understaffed right now. This place however is something special.. it’s insanely, extremely slow. From waiting at the speaker for 5 minutes before someone acknowledged me to take my order, to waiting another 10 minutes before they took my money, then waiting another 10 minutes before they walked my drink over to me… I was extremely frustrated and they didn’t apologize or say anything about the ludicrous wait. Mind you I was the ONLY one in line… The service is terrible and I hope they get new management soon.
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Brooke Huntsman
We were not welcomed or even addressed when we came in the door, even though there were no other customers and all three girls working were behind the counter. Even when we approached the counter, two of the girls continued their own conversation and ignored us. It was only after my husband interjected in their conversation that they even acknowledged us, and they still went back to finish their conversation before they helped us with our order.
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Eddie Rivera
I ordered a simple Moca and an old fashioned donut. Four drive-through customers were served ahead of me, one customer’s phone order was fulfilled after I ordered, and one little girl got her ice cream ahead of me as well. I don’t mind the little gir having been served ahead of me, but the other 5 orders are inexcusable. Then when I finally got my coffee, it was awful. Terrible. I threw it out before I exited the store and left with just my donut.
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Joi Hilton
Unfortunately stopped 2 times this week. The kids seem super nice and work hard but not sure there is an efficient system in place. Literally ordered premade donuts and muffins, hot tea and coffee and stood for 20 minutes waiting then had to tell them. It would’ve never been done probably had I not said something. Got in my car and still didn’t get the right thing. I gave up.
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Corey Mathew
The most slowest service ever experienced in any Dunkin’ donuts. I’ve been to Dunkin donuts in New York store jam packed and was out of the store in less than 5 minutes in and out service. This store is the worst!!! And I’m assuming the older lady is the manager blue shirt. If you got a line jam-packed out the store you would think she would jump in. No she was just moving boxes around. Looking busy!
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Madeline Washburn
I can’t stand going to this Dunkin. No matter what day or time you go, it’s always slow, even with seemingly plenty of people working. You can tell the employees are overwhelmed and trying their best; however, some management personnel think it’s best to berate and yell at them while customers are standing around waiting. Whether you order ahead, go in to order, or go through the drive thru, you’re guaranteed to wait no less than 10 minutes. Avoid this Dunkin!
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Roberta Baumgardner (Bobbie)
Dunkin’ Donuts in Spring Mills West Virginia yes. Very busy but the coffee is always made fresh and correctly yes there’s a wait in line but you only wait for the best. A lot of people complain about it but the funny thing is they always come back. The employees do everything and anything to help the customers as fast as possible. America runs on Dunkin
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