Dunkin’

  3.6 – 99 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charleston, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dunkin' 25304

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dunkindonuts.com

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Reviews

a7mad
Dunkin’ remain one of my best coffee in town. The place is clean and staff are so friendly. The bagel with cheese cream and sourdough are amazing . My kids took the Chocolate Sprinkles and really enjoyed it. Highly recommended and will definitely come again
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Traci
I come to this Dunkin because it is so much better than the one on Oakwood even though it is out of my way, however, the girl with a green hair needs an attitude adjustment She shouldn’t be in customer service. She has a terrible attitude. Every time I come the rest of the staff is pretty amazing. Thankfully, most days she isn’t the one I deal with otherwise I probably wouldn’t come back. This is now my second encounter with her this week and both times have been awful.
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Miah Kaehler
I went through the drive through at this location yesterday which was October 16 2024. My kids were super excited to receive the new munchkin buckets. I asked to buy three buckets unfilled and and order of 50 munchkins so I could divide them between the buckets ( my children are 5 and under and cannot eat and entire bucket of munchkins a piece ) while placing my order I was greeted nicely but after the cashier had rung the items up correctly I politely brought attention to it. ( she was trying to charge me for three filled munchkin buckets which are 13$ a piece whereas the buckets alone are only 2$ a piece. She then said “oh my god” very rudely. I also want to add I was not asked what variety of munchkins which I wasn’t too upset about because I know that these buckets were just released today and the store has probably gotten a lot of orders for this heavily promoted item. My order for the three buckets and a 50 count of munchkins came out to 19 and some change. After I paid a different worker handed me my order at the window and said “ be careful they are very hot they just came out of the oven” I thanked her and told her to have a good day and pulled over into the parking lot to divide the munchkins between my three children’s buckets and found that all of the munchkins were cold ( refrigerated not just room temperature) and sopping wet and soggy. I am almost 100 percent sure I was given old product . Very disappointed and will not be returning to this location. The buckets were very cute though.
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Kaley Sinsel
We stood inside for 15 minutes at least and none of the staff said a word to my husband while he was waiting right at the counter to order. We have been through the drive though a few times and it never fails that it takes forever for us to get our two coffees. We’ve almost had to drive off a couple times because it was taking so long and we were going to be late to places we needed to get to.
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Senaia Harris
I absolutely love my local Dunkin!! It’s right by my house and now I visit regularly. The food is great in my opinion, there are many things I order often (especially those French donuts) and feel the pricing is exceptionally fair. My favorite thing about this location is actually the staff. They are all such wonderful and dedicated workers. Leslie and Eddie are in management and do an excellent job. Cordelia – Gracie- Savannah- Anthony- Kayla- Kenzie- Heidi- & Abigail all provide top notch customer service at all times. The entire crew is amazing and go above and beyond to take care of any customers who visit. They take pride in their work and it shows. Due to these individuals- I am now a regular customer who visits at least twice a week! It’s exceptional 🙂
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The Blue Sloom
Ive shopped here multiple times and the people i see are always very polite. This will be my primary Dunkin!
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April Rose
I really can’t rate the food… as I just ordered the iced coffee. I got the Barista’s favorite: medium iced butter pecan with caramel and whipped cream. It was the perfect choice!! Even better… I learned about Happy Hour from 2pm-6pm!! $2 iced coffees!! That’s an amazing deal!!
I was just driving through Charleston,WV that day but I will definitely remember to stop in on my next trip.
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Katie Webb
I go here almost every day and their service is always consistently great as well as the coffee! They do a Terrific job on specialty donuts for holidays, and I have to brag about Kayla! She is the sweetest ever and goes above and beyond always !
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Marie Plummer
We’re here waiting for our food and others have come in after us and gotten their food. We asked if there was an issue when we didn’t see our order on the monitor and the checkout person seemed very annoyed and said they were working on it.
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Austin Ratliff
Hands down the worst experience I’ve ever had at any Dunkin’. They messed up my iced coffee and flat-out refused to fix it. Both employees were rude and dismissive, claiming it was “against policy” to remake the drink—seriously? That’s just bad business and even worse customer service. No apology, no solution, just attitude. I left angry and feeling completely ripped off. If this location can’t handle basic service, they shouldn’t be in business. Avoid this place.
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