

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfax, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Fairfax, VA – Dunkin’ locations
10955 Fairfax Blvd – Coffee & Donuts Near You – Dunkin’ locations
Dunkin Donuts – Fair Lakes
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While waiting at the pickup line, the employee preparing my food was working efficiently.
Store Manager “Mario” approached me and asked what I was waiting for. I politely declined his assistance, stating that the sandwich maker was already working on my order.
Mario appeared to take my polite refusal personally and immediately stepped in, interrupting the flow of the sandwich maker, an employee who was otherwise doing an excellent job. Mario’s intervention created confusion, causing the sandwich maker to momentarily step back and collect herself.
When I questioned Mario’s actions and intent, he stated, “I asked you what you ordered and you wouldn’t say.”
I responded by pointing out that the sandwich maker was performing fine until he interrupted her.
He stated, “once you get your order, I have the right to tell you don’t come back.”
When I remarked that his people skills were “horrendous” for a manager, Mario responded with the non-sensical and insulting comment: “your not a person.”
After this response along with waiting five minutes with no sandwich, I began recording the interaction on my phone. On camera, Mario repeated, “I don’t know what you’re waiting on, I asked you twice what your order was, I don’t know what number you are.”
Immediately after making this statement and while being recorded Mario instructed the sandwich maker to clear the orders from the screen, then promptly turned around and handed me my sandwich.
This action directly contradicted his claim that he did not know what I was waiting for.
As I was leaving the store, Mario issued a final threat: “Don’t come back or I’ll call the police.”