David Shaffer
Some important considerations about this specific location:
First and foremost it is only convenient if you are traveling SOUTH on 32. You can’t turn left out of the parking lot and this section of road is congested many times during the day. Also, the entrance really springs up on you when you are approaching this location. It is not hard to blow right by it and then you have to go through a maze to get back to it. That said, the drive through lane is wider than most Dunkins making it easier to negotiate. Other than that, its a Dunkin. I love their coffee!
… moreJames Cloyd
The woman working the drive thru could really improve her customer service approach. When handing out orders, there was no greeting, no “here you go,” no “have a good day,” and not even a smile. A small acknowledgment or friendly interaction would make a big difference. Customer service is an important part of the experience, especially at the drive thru window.
… moreC M
I went to buy 25 blueberry munchkins and when I got home I had a box of 25 mixed munchkins. I had to drive all the way back to the store to return them and I asked why I wasn’t told about this. They told me we are sorry and that they could sell me blueberry donuts. I told them no I want what I paid for and that’s what I want. They didn’t offer any sort of compensation for having me drive all the way back up to the store and return something that I didn’t ask for. We come to this location all the time and I think it’s time to stop going because of the terrible business they provide. You should always be upfront with a customer and go above and beyond if you make a mistake. I wouldn’t recommend anyone going to this location because of how they conduct business. I also had one of the employees giving me dirty looks because I brought the donuts back. I was friendly calm and collective when telling them that they should have just been upfront and told me that they don’t have that many blueberry munchkins available. I would have been fine with that and told them no thank you but instead they give me something I didn’t want or pay for and then on top of it, have one of their employees give me a dirty look for me brining back the munchkins I didn’t pay for.
… moreMark McD
Great Dunkin! Fast service thru the drive-thru and our order was correct! Will definitely go to this location again.
… moreDavid Liss
Generally love this place. Convenient. When use the app pretty fast. Today of all days they got my order wrong. But! Generally very reliable. Nice people. Be sure to go for free donut on National Donut Day on June 6th‼️
… moreKaren Jacob
I’m a HUGE fan of Dunkin. Iced Matcha Latte, Unsweetened Iced Tea, Coffee, Snakin Bacon are some regular orders.
This Dunkin does a great job. Their drive thru is quick, friendly and they know what we like!
… moreYS N
Be careful of this Dunkin’ Donuts. I bought donuts and coffee for our movers a few weeks ago, and noticed that they charged me twice. I contacted the manager to let him know. I explained the situation and emailed him the screenshot of the duplicate change. He said he would look into it. I was patient and kind with him, thinking that it was probably a simple mistake. He never got back to me. I emailed him a few days later asking him to take care of the charge and he said he would. Again, never got back to me. I reached out a third time, asking him to do the honorable and honest thing and return my money.
I will now need to contact my bank. I was hoping to handle this situation in a professional and respectful way. Now, I am not quite sure that it was a simple mistake. I have since moved to another state, but would never go back to that Dunkin’ again.
… moreMartin
Other DD locations are much better, including the one right down the street. I’ve been here at least a dozen times and there’s always a problem. It just seems as though these employees don’t care. They’re slow, the order is wrong half the time, they run out of popular items really early in the day – much much earlier than other DD locations.
One simple example is that I just took my daughter there to get her a bagel with butter. It was the afternoon and no one was in the store so we went in. When I opened her bagel back home I realized that they only put a tiny amount of butter on 1/4 of the top half of the bagel. Not a huge deal except it costs more for a bagel with butter and I paid for it. Just lazy. I even included a photo.
… moreClaire Pollak
I always get a fantastic cup of coffee and delicious donut in a quick, friendly, professional manner from here! It’s my go-to Dunkin’s.
… moreAlex Corns
This man refused to take my order, after I waited 5 minutes to ask a question about one of the specials in my app. He just pointed to the kiosk and refused to speak to me. There was no one else at the restaurant.
… more