Dajasia Brown
I’ve been a Dunkin girl for many years. I’ve been to many locations in different states, this is by far my least favorite location. Even though an iced coffee is SUPPOSED to be made with LIQUID SUGAR, I specifically ask for liquid sugar at the speaker and they give me regular sugar each time. For this location to be one of the more expensive locations I’ve been to, you would think they would take extra precautions and make folks orders properly. Not here. They need a serious revamp.
… moreCassie Malane
I stopped by around 7 AM after a long delivery shift in the early AM (desperately in need of coffee) and noticed one of my sandwiches was missing from the order once I got to the window. When I asked about it, the response was a bit tense, and I was told to go back through the drive-through because they were too busy. There was only one car behind me, so it really wasn’t busy but thankfully after getting scolded by two separate people they let me purchase the sandwich I originally ordered.. I understand mornings can be hectic, but shaming your customer when it’s just a simple mistake is quite extreme.
… moreNina Burgess
The food here is consistently horrible. Cold sandwiches with minimal bacon. Cheese isn’t melted and the sandwich is barely put together. I can’t even believe a person put that together. The coffee is equally horrible. It tastes like it was made 3 days ago. It’s sad that the location in Columbia actually serves food that looks like it was constructed by people who know what food is and we get this trash they serve.
… moreKathleen Kemney
Everytime I visited, the food and service sucked. When I’ve gone in the store never any greeting and stares like deers in headlights as if to say why are you here? The drive through service is worse coughs in the micro phone and my food made me feel sick after I ate it. Why are they open? I gave up going to this location long ago, its so sad!
… moreSherrise Myers
They need to expand the parking lot. The lines come sometimes wrap around to the busy primary street. There never fully stock with menu items. No cream cheese for bagels.
… moreDee J
The new lady they have working the register is rude and does not listen when taking your order. When you change your order make sure you have her repeat it. When they go to make it and it’s wrong it’s her fault. She acts like someone owes her something, she’s not friendly, welcoming nor does she smile and she always has a long line. With her not at the register they get 5 stars.
… moreStephanie
Food is good but experience always sucks.
They have forgot/left things out of my orders, I’ve been hit on by an employee in the drive thru (unprofessional as hell and made me uncomfortable as I had to sit at the window waiting for my order), AND then today I order, dude ignores me talking to his coworker with his headset still on, doesnt say my total or pull around. He goes hello, cause im awkwardly waiting on him, I say my order again & he raised his voice at me “WELL I SAID PULL AROUND” and took time to crumple up my bag when handing it to me.
Beyond rude, ive had enough experiences now to where im done with this location.
… moreRoad Trip
Sandwich sausage, egg & cheese luke warm. Large coffee ok!
… moreEgheosa Osahon
(Anywhere Headlight Restoration)
The Liberty Rd Dunkin donuts is my go to for my coffee fix. They are VERY consistent with their top notch service.
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