angeles palma
I loved it! The staff is friendly, the food and coffee are excellent. It’s a place where you can have a great time. The best Dunkin’ without a doubt.
… moreAlyssa Pemika Othd
This is my husband and I most loved location. We always order 2 Iced coffee w/ vanilla and cream, no sugar. and just only 2 pumps of vanilla. Sometimes 1 hot latte when its cold. The lady at the drive thru is AMAZING. WE LOVE HER!
She always makes sure we get the right orders and she is so fast. Whenever she goes on vacation, the line on drive-thru will be crazy. Other staffs are nice too!
Unfortunately, we moved out of states, didn’t get a chance to say goodbye to her before leaving.
… moreHolly
The ladies working here are so friendly. They made sure I got the last mitten for my birthday. Very sweet of tnem..they held onto it for me. The food and drinks are delicious here. I usually get good service here and one in Germantown.
… moreShaheedah A
I am writing to express my disappointment with the customer service I have consistently experienced at this location, specifically during drive-thru visits.
I have encountered repeated instances of rude behavior from the same drive-thru female employee that is there every morning, including eye-rolling, an unwelcoming attitude, and overall negative energy. After experiencing particularly poor service about a month ago, I decided to give this location another chance today; unfortunately, the experience remained the same. She handed me my drink with an eye roll and barely faced my direction.
As a valued customer who previously visited this location weekly, this ongoing behavior has made me feel unappreciated. Due to the lack of improvement, I will no longer be using this location’s services.
… moreKarla G
Just wanted to take the time to let you know this is my favorite Dunkin in Montgomery County. They make my coffee exactly the way I want it 🙂 I wish u were on Shady Grove Road I love the way how everyone make my coffee six cream, six sugar six caramel they actually do exactly what I order And I love it ❤️
… moreErica Diaz
This is my favorite Dunkin’ Donuts. I live closer to 2 other locations but I go out my way for this one. Biggest reason is their consistency in how they make their coffee! All other locations I’ve been to never make their coffee the same even though I order the exact same one. This location gets it right every time. Food is good and customer service is good and quick.
… moreCourtney Duarte
The worst service! The Indian woman at the drive thru is extremely rude and ignorant. I ordered a small ice coffee black with French vanilla. She gave me a hot coffee. I told her I asked for an ice coffee. She yelled at me and rolled her eyes. The boy behind her rolled his eyes as well. I will not be returning and I suggest others avoid this Dunkin location.
… moreBrianna Chinn
Do not ever come to this Dunkin. Worst Dunkin i’ve been to in my lifetime. If I could give this negative stars oh it would be -1,000. To keep it honest, they are quite literally slow as hell. Save yourself because even when you think you’ll save time by walking in to order they take just as long or even longer. Horrible customer service each time I come and i’ve been around 7 times. They never give napkins when you order food and EVERYTIME I get a drink it leaks from the straw and the lid and ruins my clothes. It’s so frustrating and this should not be an issue whatsoever. I want to grab a quick coffee and sandwich and go on with my day, not clean up mess after waiting 30 minutes in line. This establishment needs new management and we are hiring signs. I’m so disgusted and will never be back. PITIFUL!
… moreCHUK
Never had better service in my life at fast food. Came in early morning for my son’s bday, decided to go into the store and Chris was so nice and patient. I wish more people are like Chris! came in at 1/10/2026 @ 9:43 if corporate is reading this. Chris deserves a raise!
… moreDye’mond Jones
This is one of the worst Dunkin I’ve ever been too if you don’t get uncooked bacon you only get two pieces and they charge 50 cents for an extra pump when every other Dunkin charges 10 cents yall charge to much money for it to be like this
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