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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harleysville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 345 Main St Ste 1, Harleysville, PA 19438
Phone: (215) 256-0200
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Order and Reservations
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Dunkin’ at 345 Main St in Harleysville | Coffee & Donuts Near You
Dunkin’ is proud to serve Harleysville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ locations in Harleysville
Harleysville, PA. 345 Main St. Open NowCloses at 7:00 PM. 345 Main St. Harleysville, PA 19438. Quick Links. Press RoomMobile AppCorporateSustainabilityAbout …
Dunkin’ | Harleysville PA – Facebook
Dunkin’, Harleysville. 49 likes · 243 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order…
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Reviews
Emmanuel “Inspertainment” Cuffee
I don’t usually leave reviews, but this experience was really disappointing.
I rarely go to Dunkin’ since I don’t drink coffee, but I stopped by last night to do something nice for my wife. I went through the drive-thru and immediately noticed the speaker/intercom is very hard to hear — it really needs to be replaced. Communication took several tries.
After getting home, my child accidentally spilled the coffee, so I went back through the drive-thru a second time. Because the speaker was still difficult to use, I politely asked if I could pull up to the window to ask a couple of menu questions and reorder.
When I got to the window, the employee looked at me strangely and began talking to her coworker. Through the window, I could clearly hear and read her lips calling me “stupid” multiple times, as if I couldn’t see or hear her. That was extremely uncomfortable and disrespectful.
I’m not afraid of direct conversation, so I calmly asked her if she had just called me stupid. She became flustered, avoided answering the question, and then proceeded to help me anyway.
Everyone has off days, but no customer should feel embarrassed or belittled for asking questions — especially when the equipment is already making communication difficult. This wasn’t a good experience, and I hope management addresses both the drive-thru equipment and staff professionalism.
… moreI rarely go to Dunkin’ since I don’t drink coffee, but I stopped by last night to do something nice for my wife. I went through the drive-thru and immediately noticed the speaker/intercom is very hard to hear — it really needs to be replaced. Communication took several tries.
After getting home, my child accidentally spilled the coffee, so I went back through the drive-thru a second time. Because the speaker was still difficult to use, I politely asked if I could pull up to the window to ask a couple of menu questions and reorder.
When I got to the window, the employee looked at me strangely and began talking to her coworker. Through the window, I could clearly hear and read her lips calling me “stupid” multiple times, as if I couldn’t see or hear her. That was extremely uncomfortable and disrespectful.
I’m not afraid of direct conversation, so I calmly asked her if she had just called me stupid. She became flustered, avoided answering the question, and then proceeded to help me anyway.
Everyone has off days, but no customer should feel embarrassed or belittled for asking questions — especially when the equipment is already making communication difficult. This wasn’t a good experience, and I hope management addresses both the drive-thru equipment and staff professionalism.
Honesty Do the right thing
Went thru the drive-thru here for the first time, the woman speaking seemed impatient without good customer service skills.
I’ve been to several other Dunkin Donuts where they all allow you to use more than one coupon but not this place. The hash browns were so small. Then I went inside to use another coupon and the older woman was almost hostile, again I did not feel welcome or good customer service. The younger staff seemed sweet and smiled so she is clearly not the problem. Very annoying they had the wrong names of the donuts in front of the wrong donuts behind the glass so I ordered a glazed because that’s what the sign said but apparently the one I wanted was called an old fashioned… fix your signs so customers can order what they want, smh.
… moreI’ve been to several other Dunkin Donuts where they all allow you to use more than one coupon but not this place. The hash browns were so small. Then I went inside to use another coupon and the older woman was almost hostile, again I did not feel welcome or good customer service. The younger staff seemed sweet and smiled so she is clearly not the problem. Very annoying they had the wrong names of the donuts in front of the wrong donuts behind the glass so I ordered a glazed because that’s what the sign said but apparently the one I wanted was called an old fashioned… fix your signs so customers can order what they want, smh.
Jacklyn LeVito
Spent my visit being hollered at by the older Indian woman running the drive-thru. Clearly needs anger management as she is mentioned in previous reviews. She could not process a refund for mobile order items that the store failed to mark as out of stock. The team’s inability to work their own tech was somehow my fault and resulted in a tantrum. I had to literally beg to be handed the items that I had paid for that were available and for my receipt. Now I am out money and on the phone with Dunkin’ customer service. Save yourself the aggrevation and verbal abuse.
… moreAnn malani
Every time I go there the indian woman said she is the owner has a horrible attitude as well as her daughter who treat people like we should except the way they treat the customers. The donuts are old and very small and dried up like they been there for some time and when I complained to her about her attitude her daughter told me and my husband to go somewhere else they don’t need our business. We wish there was another Dunkin’ Donuts we don’t go there anymore. Go to another Dunkin’ Donut we might appreciate your business this is not the best place to spend your money.
… moreava tabernilla
I wanted to treat myself on a monday morning with breakfast but unfortunately i found the experience to be unenjoyable. I had some high hopes as i was recommended go come go this dunkin but was disappointed. The workers were impatient and unwelcoming to me through the drive through. My drinks consisted of mostly of ice with a side of my beverage. To say i was disappointed and upset is an understatement. To make matters worse, when eating my hashbrowns it seems as though someone has taken a bite out if my hashbrown that i paid for. It was frustrating as i paid the price for good service, food and beverage and got none of those. I will not be returning to this location.
… moreEvan
Absolutely terrible customer service. The lady at the drive thru cut me off mid order and when I tried to correct her saying I was ordering an additional item she insisted I move up to the front window. When I got to the front window and paid with cash, she essentially threw the change at me. This is not the first time something like this has happened. I have never heard any good review about this store and I will not be returning. I’m going to the one in Hatfield instead from now on.
… moreAmanda
The one lady who always works here always has an attitude and always gets the order wrong. She’s been working here full time for many years now and still acts like she’s new souderton dunkin is so much better food wise and employee wise
… moreLindsay A
Ordered two sandwhiches with sausage, got bacon. Also asked for it to be toasted, not toasted. My coffee that was supposed to have almond milk? No almond milk. Oh and that coffee? No straw to drink it with it, starting off your day good definitely excludes this place.
… moreBella Marie
It seems that everytime I order here it just gets worse. From quality of food, attitude of the employees, and so on. I’ve had to go in multiple times to ask for new orders and it just doesn’t change .
… moreLie lie
Terrible customer service, they got all of my drinks wrong, they wouldn’t speak up and were very rude when asked to be a little more loud. They had such a terrible attitude towards us. CHARGED EXTRA FOR CREAM.
… more