Karen Ehrenman
We had a function today, and ordered 2 dozen donuts and two cartons of coffee. from the Oxford store yesterday. Thanks to Kim and her staff, everything was perfect. The coffee was hot, the donuts delicious, the order was ready on time and all of the condiments were packaged for us. Kudos to a job well done.
… moreKendra Scott
Oxford Dunkin’ does a great job! Their manager really works hard and she is there all the time supervising the employees. I appreciate them and their service
… moreJaclyn Fioravanti
Only reason I gave 2 stars is because last time, which was the first time I went and the girl was very friendly. Today I ordered my drink with cold foam, and he put it on the counter with no cold foam. Having the hectic night I had, I wasn’t about to complain until he gave me a dirty look. I said it there a problem and he said you were looking at the drink weird. Like a smart ass. I said well I ordered cold foam, and I wasn’t going complain, he took the coffee rather aggressively, and basically threw it back at me. Again, I had a long night and wasn’t about to ask for a refund, but maybe we need to have a talk with staff on customer service. From what I can see on the reviews your franchise is lacking in that department.
… moreClair McCoy
I came in this morning, Excited to start my day and grab my coffee, But when I walked in there was a cashier that was eyeing me down when I walked in then gave her my coffee order and was very rude like , And completely unprofessional her tone and her body language. Didn’t even let me finish my order she kept cutting me off not only to me and my friend. This Dunkin needs to work on the customer service this is completely uncalled for .
… moreDaniel Vickers
Worst Dunkin I’ve ever been to you’ll sit in the drive through for 20+ minutes. It’s nothing but young kids that work here that don’t care about the store and is extremely rude. I work right next door an would go here every day but I have had way to many bad experiences here so I only go when I have to this place needs to be shut down or be put under new management. Every time I do go here the order is almost never right. Neither cup was filled up correctly with my order today so I didn’t even get my money’s worth an I work in retail so it’s not like I can just go back or wait another 20 minutes or more to get it fixed
… moreDeanna Jones
Don’t bother going to duckin donuts for a donut at 6:25 at night. Apparently they toss out all the unsold donuts even though they don’t close until 7pm!! Like have a product that’s in your name available until you actually close is a WILD CONCEPT!!
… moreLlama.Lover
Went in the drive-thru and asked a question about a sandwich, worker responded with “no.” That’s it. Impeccable customer service. Got the window and watched him bring me my sandwich, accidentally drop the bag onto the FLOOR, and then STILL TRY TO GIVE IT TO ME like I didn’t see it just hit the ground. Asked him to get another bag and he said “ok.” Again, customer service skills are through the roof here.
… moreRuss Seawright (RussWillSea)
Service is very slow. I ordered Snaking Bacon they me a bag of regular bacon. Went inside to have it corrected; they did with no problem. Young man apologized that he forgot to put the seasoning on it. A woman walks in the door and sneezes into her hand ️ walks behind the counter grabbing a cup and stuck the cup in the ice bin with her bars hands she just sneezed in and began to make herself a drink touching about 2-3 different station with her dirty hands. She appeared to be the manager. I won’t describe her, I’m looking to have her fired, but they all need a lot of training. I will never eat there again. Everyone is in street clothes no uniform or sanitary measure appears to be taken. I’ve had problems here before and let it go, but I’m done now, they lost me and my family as customers.
… moreAmber Specht
Always fast and friendly always make the food and drinks so good
… moreKenneth Morris
I order the same thing every time the same way every day. They are consistent. The coffee is the way I like it and the same every single time no matter who is working. I’ve been to Dunkin’s all over the US, this is the best one I’ve been to by far and I’m even happier that it’s right down the road from my house.
… more