Jada Kolbe
I stopped for a banana chocolate iced coffee and coconut donut. The girl at the speaker was really nice and helpful. I had a couple questions and she was SO friendly. Then i get to the window and that girl was really sweet too awh they both made my day. I felt like i was taking too much time with a few questions but they were so helpful and patient. And i REALLY love the drinkable lid. The banana and coconut tasted amazing.
… moreJackie Harris
Ordered my drinks on the app as I do every day, same drinks. Drive thru cashier gave me my first drink. I told her it was too light there was no chocolate added which is a common mistake and the other Dunkin’s just remake it. She said there was I insisted there wasn’t. They took the drink back and said they remake it. 2 seconds later they handed me the same damn drink back. I stated there is no chocolate in that or the other drink they just handed me. She said she just put 3 pumps in there. We drove away, tasted my other drink, absolutely no chocolate, sugar, nothing but coffee and milk. I called to speak to the manager, explained who I was and that we had just left, gave my order number and informed her that o. Wanted my money back. Mind you I’m already going north on 61 and I ordered on the app and I was just there went over the whole spiel and that I had already requested my drinks to be fixed and I was told they were and they refused to fix them yet so I just want my money back. He told me that I had to turn around and bring the drinks back. Which I understand refunds and restaurants, worked in many, but I tried to resolve the issue before I left the window And everyone knows the condition of that road. I usually don’t go to that Dunkin because it is the worst in the area but today I did and it reminded me why I don’t. That manager should be fired.
… moreCj_isCool
Very yummy food and drinks! The atmosphere was very modern (which I liked but some others may not) and it just felt comfortable. The tables were slightly dirty but that is to be expected. Overall pretty good experience!
… morebryant grimm
Came very early got a huge order with pretty specific requests. This place was amazing everyone was friendly and willing to help even so early in the morning. Definitely worth going here. It’s like dunkin plus.
… moreAlivia Batista
Since when can’t you get less ice? First off, they ask for my order and I give it to them, then waited some time and they asked for it again. I had ordered the Strawberry Daydream Refresher with less ice. I pull up to the window and make sure it had less ice and they said corporate doesn’t allow them to make Strawberry Daydream Refreshers with less ice, specifically. The lady had the biggest attitude about it and said we need to report all these locations that allow it because they “aren’t supposed to.” Since when?!? We’ve had issues in the past with this place. They have lazy workers that are rude and they have the worst customer service. Looks like they just wasted a drink.
… moreMadelynn Chmiel
absolutely hate this place,everything’s online. took 10 minutes to make a drink,and it was pretty much empty. for online orders when something isn’t available it doesn’t pop up right away,it will say after you put your whole order in.
… moreKevin Everett
Drinks still good, can only order via kiosk, they remodeled the inside and all the seats are uncomfortable. This place is inviting as a public park covered in needles
… morejaye barr
This new setup takes longer. They have staff assigned to a station. That could wait on coffee orders. We just stand there waiting. They lost the interaction with employees. Blame the keyosk. If you have only cash, you can not order inside. They offer no counter service. Coffee is still delicious. But the wait isn’t worth it. I’m sick of adding yet another app for another business.
… moreJames
Required to order using the kiosk, which is totally okay! Love the fact that I can choose “surprise me” for the dozen of donuts I ordered! Donuts are relatively fresh but generally on the sweet side!
… morerilegend 710
I had to call them the other day. After getting 6 donuts and biting into the strawberry jelly one, I noticed a bad metallic taste. Im not sure if DD uses strawberry filling from a can but it sure did taste like the can. Im not sure why they got rid of cherry jelly glazed and replaced it with strawberry?? The cherry filling was so much better!! Oh, so when I called to report the donuts tasting badly, I was asked how many strawberry jelly I had gotten, I said 2, so now I have a 2 donut coupon waiting for me at DD,St.Clair. A half dozen would have been better,lol but I’ll take it.
… more