Valentina Cubillos Galindo
A bad attitude towards customers and a terrible hot chocolate although I asked for a change to the red-haired girl who was today at 4:50, she looked at me very badly and gave me an equally ugly drink
… moreWendy Neugebauer
I went to this shop to have coffee and a donut with my daughter. The service was ok, but not as cheerful as I expected. The tables were extrememly sticky as was the floor. I can handle that. I wiped off the table myself. No big deal. The one thing that convinced me to never go back was the volume of the music. It was ear splitting. My daughter and I couldnt even have a decent conversation. Hey, I am not adverse to enjoying loud country or rock music, but not at 9am before my first cup of coffee and a hangover.
… moreFrontier Jazz
Don’t know what the food was like. Walked in, no one was at the counter at all. Man loading up one of the machines pretended he didn’t see me. Saw a poster near the register with the manager’s message that it is unacceptable to ignore customers or make them wait. I waited five minutes in all, never was even greeted, walked out. So food gets a one because there was none.
I thought “maybe they prioritize the drive thru” but other reviews suggest that isn’t it either. Place and parking lot is dirty anyway, and the staff only wish to pretend to be mice around back. Don’t bother with this Dunkin’, you won’t be served or respected.
… moreI. Jean
Miranda had amazing customer service and, also made amazing drinks! She was extremely nice when I called and asked questions about the Sabrina Carpenter refresher, and was just as nice in person! Would give even more stars if I could! Would come back here again ❤️
… moreAulani Morris
The crew are quick about taking your order, however, the quality of the drinks are decreasing. I ordered a hot chocolate and it was not at all sweet, it was very watery. They also failed to fill the cup up all the way. I usually don’t write reviews but this has happened a few times with my orders. I understand that it is not easy doing that job. Hopefully in future they improve.
… moreMarc S
My wife and I usually place mobile orders in the app in the morning on our way to work. The food here is OK, only a few of the young women that work here are pleasant. On many different occasions, while picking up our orders in the lobby and through the Drive-Through, we’ve both witnessed the manager here get into horrible verbal altercations with his employees and other customers. The quality of drinks seem to be decreasing rapidly, maybe it’s poor management. This place used to be good. Needless to say, I don’t think we’ll be returning. If you want to be yelled at, spoken over, interrupted, over-charged, all for a soggy, greasy, hard as a rock, bagel breakfast sandwich and disgusting dish water coffee, then this is the right place for you. If not, stick to your local cafe.
… morekristina edwards
Every time I come here the service gets worse. There are some nice girls there who work hard but most of the employees there are so rude. When my drink came out it was not what I wanted and I told the employee what was wrong with it she took it back to the employee who made my drink and as I was standing at the counter the girl who made my drink made extremely nasty comments. I did say something about it. I work in food service and at least wait until the customer leaves wow… every time I hear someone talk about aliquippa dunkin it’s negative and I understand why
… moreBrittni Stine
As per usual gm here is absolutely rude. Will rush you taking your order to the point you can’t have a second to look at the menu. Will cut you off and has zero manners.
I put a complaint in because he was standing outside with 3 managers smoking while there was a line in the drive-through, and when I went to use the coupons, he looked at his employee and said this is what they get when they complain while I was in the drive-through window. Gave no interactions saying sorry that was your experience or even have a good day. This guy makes you not want to go to this location which is probably what he wants
… moreB B
Asked for cold foam, was told cold foam would be extra, I said ok. They proceeded to not give cold foam then when reminded it was too late and they literally squeezed a thin layer of cold foam into cup because there was already no room in the cup for the actual amount I paid for. Disappointed. We come here once a week. There wasn’t a line either.
… moreLoU
As usual, slowwww service. Usually too busy chatting with others to take an order. And whoever is the manager needs to take anger management as he was screaming at a customer ridiculously for no good reason. Fortunately the customer was the bigger man(pun intended) and just left. The whole situation was ridiculous. So much for having a peaceful breakfast.
… more