Beth Horvath
I just ordered from door dash and asked the dasher if he could request some simple substitutions for my order and apparently they refused the simple substitutions and gave the door dasher an extremely hard time. Dunkin you are no longer the only game in town…we have tons of coffee shops to chose from and due to the way I received my order today I will now be utilizing your competition. I know I’m only one customer but you should be ashamed of your staff. Whoever the gentleman was working Thursday (3/5) morning shift at the Dunkin on miracle mile needs a course in customer service and getting along with vendor partners such as door dash. Do better. Don’t bring your attitude to work
… moreSub Kun
Long wait time even if there were only 2 cars in front of you. 2 people working there. I had to wait 20 minutes for the order that I placed online & got room temperatures food because 1 worker was chit chatting with 1 customer inside & other was taking care of garbage while I’m the only one waiting for food that was prepared 20 minutes ago.10 minutes wait from 1 car to other for asking order. Short staffed place.
… moreJulie Colton
Absolutely love this location. Staff is friendly. Atmosphere is cozy. Great place to go for a morning start.
… moreNancy Palmer
Coffee and donuts were hot and fresh. Service was very friendly and welcoming.
… moreBay Fly
Hallow bad customer service.I give them respect, I give them a tip and they give me a bad food, bad bad customer service.I hope so you guys do better job
… moreKim Keller
Dunkin’ Donuts always delivers a great experience! I recently tried their hash browns, and they were delicious—crispy on the outside and perfectly seasoned. What really stood out was the friendly and efficient service. The staff greeted me with a smile and had my order ready in no time. The warm, golden hash browns were the perfect snack, satisfying and flavorful. The quick service and positive atmosphere made the visit even better. Dunkin’ Donuts is my go-to for a quick, tasty bite with top-notch customer service. Highly recommended for a consistently great experience!
… moreMICHAEL WASSERMAN
So i went in the other day craving an apple fritter. One lady ahead of me. She finishes with the lady and moves back over to drive through.
It was clear to me that she was working alone. And I watched as cars came onto drive through and come around to get stuff and leave.
Based on the number of songs played, had been about 15 min. She finally looks at me and says… it’s going to be a few more minutes….
Didn’t need that fritter all that bad, so I just left.
Very disappointed because I do enjoy an occasional dunkin.
… moreCheyanne Taylor
Super fast and friendly service, very clean location too!
… moreDavid Rose
Worst customer service today!! And they gave me the wrong order!! Usually in customer service the employee says please and thank you…not at this location!!
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