Elise Bon-Rudin
1. Male employee had jeans showing more than 1/2 of the rear of his underwear. Not suitable at work. 2. 3 counter employees total. 2 counting money. In 4 minutes no one made eye contact or said, “We’ll be with you soon.” Nothing at all. When I interjected, nicely, the lead woman said, “I’m counting.” “I understand. But to not even acknowledge…” “I did. The girl said …” Then “I’ve got numbers in my head…” She ignored, got flustered, lied. She might be an ok manager. Hope she can do better.
… moreWillow Bluerider
If I could give this location 0 stars I would. The customer service is lacking, there is only 2 people behind the counter during morning rush hour. The baristas are not organized and are all scrambled. This happens pretty much every day of the week. And when you’re looking to get a coffee before work you don’t expect to be waiting 10 minutes for someone to take your order, and then another 10 minutes for your drink to be made. I walked out because no one has time for that.
… moreShane Hall
Don’t go to this Dunkin’. It’s a mess. The servers have no clue how to organize themselves, properly make food and drinks, or help their customers. I put in a mobile order a while before I came in and it was seriously 30 minutes before anyone even made eye contact with me. They were out of milk, vanilla syrup, liquid sugar, and cream all before 11 am on a Sunday. One of their coffee pots was pouring coffee all over the ground because someone overfilled it and it took them 15 minutes to even notice. The servers were rude and short with the customers and, when met with impatience and aggression, reciprocated rather than trying to apologize or manage the situation. I was scared that a fight was going to break out. My food did not get made until I asked about it. They were only kind to one regular after the rush, every other customer was treated coldly. Save yourself the trouble, I’d sooner eat sand than order from them again.
… moremadison velders
the one eye guy was completely rude and disrespectful. he gave me and other customers very rude responses and horrible customer service. after i just ordered with him 10 min later he told me he did not have my order after i just spoke to him then decided to get my whole order completely wrong. i was extremely nice to him and i don’t know if he was overwhelmed but if you can’t deal with making coffee either don’t work at dunkin or don’t work a morning shift at all.
… moreMacara Harrison
Probably the worst dunkin in existence. No really there was a world wide competition and this one won the worst dunkin to ever be opened. Kind of an incredible feat if you ask me.
… moreKimberly Reyes
The food was good and made correctly but there were 2 people behind the counter and it took them forever to take the orders of customers in line. They waited until there were 4 people in line and one customer got fed up and just left before taking orders.
… moreLabretta Simmons
Went in this morning and I was short some cents, Zachariah was the best! He insisted on covering the remaining cents for me. He has great customer service and is a pleasure to talk to. He is also very friendly. He gave me fast service with a smile!
… moreBeth Leo
They change the sitting room and you can see the donuts while you wait on line. I think it’s a good a good change
… more#1
This place is a joke. Four customers in line including myself, three employees working, but only one employee is actually doing work while the other two stand around doing nothing. After a 10-minute wait finally get to the counter just to order a dozen of assorted donuts. The lady tells me it’s $15 which is $3 more than any other Dunkin’ Donuts that I’ve been to recently. Then find out that you can’t pay with a card there because the machines don’t work. Spent another 5 minutes waiting to see if the machine was going to let me use my card, and it didn’t. Left without making a purchase. Definitely will not be returning here ever and I certainly wouldn’t recommend this place to anyone. This place is a complete joke. Side note. Whoever is in charge of cleaning that place should be replaced immediately.
… moreNoe P
Who hires these people? I ordered 4 coffees which were made wrong. I asked for them to be corrected and they argued that I don’t know about coffee. They were racist and the other workers only laughed at her behavior towards us. Place is filthy and coffee was the nastiest I’ve ever had.
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